Author Topic: Update to version 7.0.1483 re-boot fails  (Read 13169 times)

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Offline YrbkMgr

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Re: Update to version 7.0.1483 re-boot fails
« Reply #15 on: March 21, 2013, 02:57:24 PM »

The notifier is the same for all versions. Highly doubt it discriminates or is selective.

Care to post a link to some of those multiple threads please.  :)



The notifier tells us that the new version is 7.0.1483. See the image below.

As far as threads reporting issues with the new version, the board is rife with them. Just one such thread, mine, is below:

http://forum.avast.com/index.php?topic=118373.0

Others include, but are not limited to:
http://forum.avast.com/index.php?topic=116901.0
http://forum.avast.com/index.php?topic=118404.0
http://forum.avast.com/index.php?topic=118448.0
http://forum.avast.com/index.php?topic=118462.0
http://forum.avast.com/index.php?topic=118609.0
http://forum.avast.com/index.php?topic=118704.0
http://forum.avast.com/index.php?topic=118727.0
« Last Edit: March 21, 2013, 02:59:39 PM by YrbkMgr »

Klinker

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Re: Update to version 7.0.1483 re-boot fails
« Reply #16 on: March 21, 2013, 03:17:04 PM »
Like the person above me listed, these are just the ones I'm following for information.....obviously widespread:

http://forum.avast.com/index.php?topic=118012.0
http://forum.avast.com/index.php?topic=118145.0
http://forum.avast.com/index.php?topic=118373.0
http://forum.avast.com/index.php?topic=118073.0

Obvious that Avast developers were trying to push the new V8 update on V7 users, screwed up and put the wrong 7.1483 update version (as several people have shown images of), further screwed up by replacing the definition green pop-up with the same erroneous blue 7.1483 notifier every time the definitions update.

Not that people come on this forum to report that something actually worked, but ever since the wrong 7.1483 got coded on the V7 GUI, it doesn't look like anybody updating to V8 through the GUI or clicking on  the bogus blue update pop-up has had success. I personally know of two XP users that tried the bogus 7.1483 this week even though I told them to ignore it and of course they have had nothing but problems. As I'm writing this, I just got another blue notifier of the wrong version 7.1483 instead of the green definition update pop-up (this XP still on V7).

We are a week or more into this problem and nobody from Avast has come on here addressing this issue....very frustrating.

Offline bob3160

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Re: Update to version 7.0.1483 re-boot fails
« Reply #17 on: March 21, 2013, 03:46:10 PM »
I've just reported this to a Moderator.
Let's see what happens. :)
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catbounds

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Re: Update to version 7.0.1483 re-boot fails
« Reply #18 on: March 21, 2013, 03:57:16 PM »
Yesterday, Avast prompted me to update, and I did. Then it wanted to restart, so I said okay. A while later I came back to my computer, totally black screen, dead. I tried restarting again, same thing. I have a dual screen setup, and I finally turned on the second monitor, and there was a notification that the computer could try to fix the start-up error. I said okay, not holding out much hope, but it did, and life got back on track. The Avast update caused the problem but didn't even apply an update because I'm still getting notifications to do the same update, and I'm afraid to try it again.

I'm a first time Avast customer, have been using Symantec and Kaspersky in the past, and until now was very happy with Avast. Now I'm not so sure. I never had an issue like this with the other antivirus softwares.

Mcthug

  • Guest
Re: Update to version 7.0.1483 re-boot fails
« Reply #19 on: March 23, 2013, 12:21:13 PM »
Bob3160 - I can read and did not put the incorrect reference number that comes up when Avast prompts you to update.  Not being a techie means I'm not as good with IT as people such as yourself, not that I'm totally stupid.

I sent in a ticket a couple of days ago and have received a reply asking me to supply my "memory dump" to Avast's helpdesk.  I'm now trying to understand the instructions they sent with as to how to do this!  Things were so much easier when everything could be fixed with a hammer and screwdriver.   :-[

Klinker

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Re: Update to version 7.0.1483 re-boot fails
« Reply #20 on: March 27, 2013, 03:33:35 PM »
I've just reported this to a Moderator.
Let's see what happens. :)

Apparently nothing is going to happen.

Marzbar

  • Guest
Re: Update to version 7.0.1483 re-boot fails
« Reply #21 on: March 28, 2013, 03:17:42 AM »
Klinker
Yes, so much for that.. Meanwhile that erroneous update notifier is being pumped out every few hours to who knows how many unsuspecting Avast users world wide.  Great!

http://forum.avast.com/index.php?topic=118073.0


EthanH

  • Guest
Re: Don't update to Version 8
« Reply #22 on: March 30, 2013, 09:19:42 PM »
I feel strongly enough to make the effort to register an account here just to make this one post.

I too was fooled by the erroneous 7.0.1843 update notification. I am a long time Avast (Free) user and I have grown to like and trust Avast, so I just clicked away during the update process w/o playing much attention. It updated to v8. I said to myself, fine, no biggy. Wrong. Hate v8. Here are the reasons.

  • I kept v8 for like 2 weeks and during this time, I started noticing that my laptop was running quite a bit slower and more sluggish.
    Then, many times during the daily "Quick Scan" Windows 7 Pro kept telling me that the system was running low of memory. Sure, I multi-task a lot and normally will have many internet browsers and other programs opened at the same time. But I had never encountered this problem before v8 and I did't multi-task more than usual during this period.
  • v8 have the update alert for your other programs also. I hate it. No thank you, I'll update them myself. You are supposed to be able to turn the alerts off for each program. I did, but the alert would come back after a reboot.
  • And, finally, I can't take the nagging alert to upgrade to the PRO version. It's like every hr. It is not like this w/ the older versions. With the old versions, it asks when you do a program update or when you need to renew your registration, not every hour, every day.

I finally uninstall v8 using AswClear. But trying to install v7 again is a problem. When you run the v7 exe, it says that there is a newer version and tell you to download it. Then an error message and then the install will stop at this point. I messed with it a few times and finally got it working but I forgot exactly how. I think you need to disconnect from the internet when you run the installer and be patient b/c it may take longer than usual b4 the v7 installation would start.

Anyway I am back to v7 now and happy again.  But still I have to deal with that stupid 7.0.1483 update alert.

cooby

  • Guest
Re: Update to version 7.0.1483 re-boot fails
« Reply #23 on: March 31, 2013, 04:26:12 AM »
Same thing here on XP for the past two weeks
http://forum.avast.com/index.php?topic=118278.0
Still no response from any Avast official.
Still no indication where that version is - or an official disclaimer that it's an error.

I'll keep waiting. When the notifications tell me new version# I treat it seriously.
When I get fed up waiting, well, I like Avast, but there are alternatives equally good out there.

Offline davexnet

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Re: Update to version 7.0.1483 re-boot fails
« Reply #24 on: March 31, 2013, 02:12:41 PM »
After installing 7.0.1474, I also got an update notice to 7.0.1483.
It's either an innocent mistake or a device to "encourage" user to update to the
version 8.

Here's the evidence (in german)
http://forum.avast.com/index.php?action=dlattach;topic=118416.0;attach=105535;image
AMD FX-4300 4GB DDR3
avast free 2279 (Windows XP), MBAM free

jwall

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Re: Update to version 7.0.1483 re-boot fails
« Reply #25 on: March 31, 2013, 04:06:49 PM »
Same thing here on XP for the past two weeks
http://forum.avast.com/index.php?topic=118278.0
Still no response from any Avast official.
Still no indication where that version is - or an official disclaimer that it's an error.

I'll keep waiting. When the notifications tell me new version# I treat it seriously.
When I get fed up waiting, well, I like Avast, but there are alternatives equally good out there.

What's a better alternative?  I too had issues with V8 and went back to V7.

Klinker

  • Guest
Re: Update to version 7.0.1483 re-boot fails
« Reply #26 on: April 01, 2013, 04:52:12 PM »
I've just reported this to a Moderator.
Let's see what happens. :)

Bob:

Is it possible you could re-send this issue to somebody with Avast? There have been zero Avast responses to this thread or the multitude of other threads referenced above. There is more than enough information within all of these threads for them to at least acknowledge that they are aware of the problem and working on a fix.

The wrong V7 update information pop-up replacing the virus definition update pop-up has been going on for about 3 weeks now.


Thanks.

Offline bob3160

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Re: Update to version 7.0.1483 re-boot fails
« Reply #27 on: April 01, 2013, 05:21:55 PM »
I've done my part.  :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet