webshield on, mozilla doesnt work!...

[gringojack]

Hi

Mozilla fire fox still doesnt work when webshield is on

The fire wall is McAfee, but it doesnt matter whether it is on or off

avast is 4.6 refreshed!

The os is win xp home sp1 ram 1go radeon 9200

once I turn webshield on, I get a dialog box on the firefox homepage that says: "document contains no data" and it is impossible to go further on..
When webshield is off, it works fine

I checked everywhere I could, but nothing special to report about

Can somebody help??

thanks

[niko]

Hi Gringojack!
I use Mozilla too with Avast! webshield without pb...so what's your pb?
Pb concerning Firefox? Thunderbird?

[lukor]

gringojack,
can you try the latest beta refresh - 4.6.614?

as advertised here: http://forum.avast.com/index.php?topic=11828.0

[gringojack]

hi niko

it s pb concerning firefox

[niko]

Re-Hi Gringojack
What is exactly your pb?
You should give more informations...

[gringojack]

no more hi's now, amigos! lukor niko

I just tried the latest refresh... same thing

once I turn webshield on, I get a dialog box on the firefox homepage that says: "document contains no data" and it is impossible to go further on..
When webshield is off, it works fine

Did I miss some setting on mozilla firefox?

ciao

[gringojack]

hey niko!


french? the flag looks a little bit like it!

[Lisandro]

Make sure your browser is not set to "Work Offline" (this option is generally in the File menu). If it doesn't help, try switching the proxy settings from "Auto-detect" to "No proxy" (I'm assuming you're not connecting to the Internet via proxy).

Left click the avast icon > Settings
Update (Basic) > Details > Proxy

Set Firefox to use no proxy at all to see what you get...

[niko]

Ouais, mais je sèche sur ton pb

[Lisandro]

Ouais, mais je sèche sur ton pb

Sorry, I speak no French...

[gringojack]

""Make sure your browser is not set to "Work Offline" (this option is generally in the File menu). If it doesn't help, try switching the proxy settings from "Auto-detect" to "No proxy" (I'm assuming you're not connecting to the Internet via proxy).

Left click the avast icon > Settings
Update (Basic) > Details > Proxy

Set Firefox to use no proxy at all to see what you get...""


I did, same thing!

[niko]

Y'a pas un conflit avec le par feu du SP1? 

[gringojack]

hi folks

Still working on it!

I uninstalled firefox and reinstalled it. It s still the same prob
By the way, I dowloaded thunderbird which is super to my taste, but it didn t make any change to my prob (which is normal)

[Eddy]

Are you using a proxy?
Any other security (related) software installed?
Does it work if you use IE?
Does it work if the McAfee firewall is removed?
What happens if you setup FireFox manually to use the webshield as instructed in the help file for Windows 9.x systems?

[gringojack]

hi Eddy


 Are you using a proxy?  >>>  no  Connected to AOL ADSL
Any other security (related) software installed? >> no except mcafee
Does it work if you use IE?  >>  cannot  to get it at work!
Does it work if the McAfee firewall is removed?  >>  no it doesnt make any change
What happens if you setup FireFox manually to use the webshield as instructed in the help file for Windows 9.x systems? >>  I have win XP Home