Author Topic: avast! volunteered a security scan, and???  (Read 1930 times)

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Adela

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avast! volunteered a security scan, and???
« on: February 23, 2013, 02:40:22 AM »
Hello, just received an email from avast! saying it freely scanned my computer and found 7 infections in the network and the web.  I was glad about this but then it disappeared before I could tell it to quarantine and/or delete them...IF it provided space for telling it!!!

Because it disappeared I couldn't send you a screenshot for you to see.  But I hope someone knows what's this about?

Thanks ever so much for your ideas.  :)      Adela

Offline mikaelrask

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Re: avast! volunteered a security scan, and???
« Reply #1 on: February 23, 2013, 10:12:27 AM »
hey and welcome to the forum. that sounds not like avast the avast team does not do that what i know. you might be infected with a avast rough malware.  I suggest to be safe please follow this guide and attach your logs. a malware expert will help you from there if something comes up on the logs.

http://forum.avast.com/index.php?topic=53253.0

good luck.
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

Adela

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Re: avast! volunteered a security scan, and???
« Reply #2 on: March 19, 2013, 11:59:17 PM »
Thank you so much!  I did scan with Malwarebytes anti malware, it found 4 ad links and I deleted them.  I also scanned with Ccleaner and didnt find any "objects".  I also scanned with avast! ditto results.  Does this mean my computer is clean?  Thanks again.

 :)   Adela

Offline Pondus

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Re: avast! volunteered a security scan, and???
« Reply #3 on: March 20, 2013, 12:14:41 AM »
Quote
I also scanned with Ccleaner and didnt find any "objects".
CCleaner does not find "objects"  it is a tool for removing crap files


Quote
Does this mean my computer is clean? 
any problems?.....if not i guess so


« Last Edit: March 20, 2013, 12:17:27 AM by Pondus »