HTTP error (403) during update attempts

[Akumasama]

Howdy, from a couple of weeks I'm receiving this error when I try to update Avast (both definitions and software)
I'm almost certain it's an issue connected to Proxy/Firewall etc, but of course I could be wrong.

How can I find it out exactely? How can I know what do I have to do to solve it? (ports to open etc)

The installed version at the moment is 8.0.1483
The virus definition is the la 130314-1 released on 14/03/2013

[Pondus]

try installing the VPS and see if this changes anything   http://www.avast.com/download-update

[Akumasama]

Ok, trying right now.
What is this VPS for btw? It mentions Avast up to 7, while I currently have version 8 installed.

What's strange is that update used to work just fine up to 2 weeks ago, which makes me think something in my network has been changed without me knowing it.

[Pondus]

What is this VPS for btw?

it is the virus signatures for manual download.....released once a day i think
if you have a computer that is not online, you can download and transfer using a usb stick

It mentions Avast up to 7, while I currently have version 8 installed.

yes but it should work for 8.....lots of suff on the website is not updated for 8 yet....like the help guide

[Akumasama]

That worked and it updated my Avast just fine (thanks!!!) altough if I try to launch a new update I still get the same 403 HTTP error and I still have no clue what could possibly be the cause of this and how to solve it.

Any further clue on what it could depend on?

[Pondus]

check the program update settings....
you may try direct connection no proxy......any change?

[Asyn]

...altough if I try to launch a new update I still get the same 403 HTTP error and I still have no clue what could possibly be the cause of this and how to solve it.

Any further clue on what it could depend on?

- Which avast!..?? (Free/Pro/IS/Premier)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV did you use before avast!..??

[Akumasama]

- Which avast!..?? (Free/Pro/IS/Premier)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV did you use before avast!..??

- Free
- 8.0.1483
- Win7Pro x64 completely up to date with WinUpdate
- Uhm Windows firewall? Nothing else specific installed locally
- I've been used Avast for like the, uhm... past 6 years? Or something like that.


@Pondus
Putting uptate settings to direct connection appearently solved the issue Thanks a lot! ^^