Thanks I appreciate the replies.
Not resolved indeed. The issue is still present.
The image I posted showing the scans all green was hosted on my domain, which Avast still has on it's hit list apparently...
I removed the image from my post which should hopefully clear up the issue here in this thread.
Mentioning Avast personal managing the contact form don't usually reply raises several questions.
I'm curious in what way the person reporting the claim can confirm some action was taken if they do not reply. And why does the form have a required e-mail?
I had a thought recently that perhaps they do not work on weekends?
As for Barracuda, it temporarily makes the status of my website IP to neutral, or not "poor", for 30 days while they review it. I have gotten no response yet from them either, on the sites it mentions it takes less then 12 hours, however it has been more then 30 hours so far.
Pondus mentioned URL:Mal can be from a blacklist, however Avast points out a very specific file when the message appears. I file that is not present on my website.
This URL:Mal issue happened recently this month, and that file has not existed on my site for several months now.