Author Topic: Can't remove trojans?  (Read 2086 times)

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jesse1995

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Can't remove trojans?
« on: April 04, 2013, 03:49:21 AM »
Okay I ran a full system scan and it found 5 infected things and i try to delete them but it says some of them are read only so i cant delete them?

jesse1995

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Re: Can't remove trojans?
« Reply #1 on: April 04, 2013, 04:06:45 AM »

Offline Pondus

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Re: Can't remove trojans?
« Reply #2 on: April 04, 2013, 08:47:10 AM »
follow guide and attach logs.    http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR


when done the removal experts will be notified and help you


Offline essexboy

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Re: Can't remove trojans?
« Reply #3 on: April 04, 2013, 03:25:49 PM »
That is a Sirfef infection .. After the OTL scan then run RogueKiller

  • Download RogueKiller  and save it on your desktop.
     
    NOTE: If using IE8 or better Smartscreen Filter will need to be disabled

  • Quit all programs
  • Start RogueKiller.exe.
  • Wait until Prescan has finished ... 
  •     Click on Scan
   
 
  • Wait for the end of the scan. 
  • The report has been created on the desktop. 
  • Click on the Delete button.
     
  • The report has been created on the desktop.
  • Next click on the ShortcutsFix   

  • The report has been created on the desktop.
Please post:    All RKreport.txt text files located on your desktop.