Author Topic: Windows hangs on shutdown after Avast 8.0.1483 install.  (Read 2087 times)

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Moriarty

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Windows hangs on shutdown after Avast 8.0.1483 install.
« on: March 30, 2013, 11:30:33 AM »
I installed Avast Free 8.0.1483 on a Dell 8200 Pentium 4 laptop running Windows XP Home SP3 that had never seen Avast before. Windows hangs on the "Windows is shutting down" screen. I tried a Dell 8100 Pentium 3 running the same software, and got the same result. The problem disappears if I uninstall Avast.

I tried both 6.0.1270 and 7.0.1474 and the system shuts down normally. I re-installed 8.0.1483 and the problem returned. As far as I can see, nobody has reported this problem before.

Any suggestions as to how I can identify the cause of the issue? Meanwhile I'll switch to Avast 7. I don't like the Avast 8 interface anyway!

Moriarty

  • Guest
Re: Windows hangs on shutdown after Avast 8.0.1483 install.
« Reply #1 on: April 02, 2013, 10:28:35 AM »
No ideas?

Windows does shut down (I think), so nothing in log. It's just that the computer doesn't turn off.