Scan options are blank

[J_D_H]

Odd thing.

The first time I installed avast everything was fine but had an unrelated problem had to do a system restore and the only ones available were before the avast installation.

So when I reinstalled it, the only scan option I get is the Boot Scan. All others are blank. Just an empty box where the other scan options are.

I have uninstalled and reinstalled 3 times with same result.

Any ideas?

[DavidR]

System Restore can have unforeseen circumstances and avast (self-defence module) doesn't like what it tries to do with avast. This can cause corruption unless the self-defence is disabled before using SR.

Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and select Repair, click next and follow.

Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Uninstall/Change and select Repair, click next and follow.

You may need to reboot after the repair.

[J_D_H]

Thanks for the reply.

Unfortunately that didn't work.

[DavidR]

Now this one is a grab in the dark, but given that avast now has a default scan, I wonder what would happen if you clicked on the Scan icon in the avastUI home page ?

Was your reinstall a clean reinstall incorporating the use of the avast uninstall utility ?

Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?
What other security based software do you have installed (firewall, anti-spyware, etc.) ?
What is your operating system ?