Author Topic: SMS, Call fwd not in english  (Read 2407 times)

0 Members and 1 Guest are viewing this topic.

jkfarms

  • Guest
SMS, Call fwd not in english
« on: February 17, 2013, 07:41:21 PM »
The target or lost phone is a Samsung Mesmerize and sends texts to the requested number from Avast, but many are not in English.  I don't even know what character or language it is!  Same result from different sourced texts, calls.  The receiving phone is a Moto Electrify.  Both are running Android 2.3.5.  Anyone else seen this before?  Avast AT v 2.0.2627

Offline Werner

  • Avast team
  • Advanced Poster
  • *
  • Posts: 867
Re: SMS, Call fwd not in english
« Reply #1 on: February 18, 2013, 09:17:00 AM »
Hello,

what language are the app (anti-theft, Mobile security) and the phone sending the SMS set to?
could you send a screenshot of such a message? I'd like to take a look at this problem.

Werner

jkfarms

  • Guest
Re: SMS, Call fwd not in english
« Reply #2 on: February 20, 2013, 09:18:06 PM »
The phone is set to English.  As you can see, the last message is in 2 parts. Part one in different language, Part 2 came in english.

jkfarms

  • Guest
Re: SMS, Call fwd not in english
« Reply #3 on: March 13, 2013, 12:09:06 AM »
Do any of the moderators have anything to add or help with this problem?

Offline Filip Havlicek

  • Avast team
  • Massive Poster
  • *
  • Posts: 2647
Re: SMS, Call fwd not in english
« Reply #4 on: March 13, 2013, 07:34:42 AM »
Hmm, I have nothing to do with this, but for me it just looks like jibberish, not another language. One of the devices probably have troubles with packing or unpacking the messages. It shouldn't matter, but are both devices running the same version of Anti-Theft?

Filip

jkfarms

  • Guest
Re: SMS, Call fwd not in english
« Reply #5 on: March 13, 2013, 02:09:15 PM »
Yes, installed the same day in fact.