they must be having HUGE headaches by what they DID!, I imagine its support management receiving hundreds of requests.... because now this is not an Easy or Automatic-remotely fixable solution.
It is a human-by-hand solution, and they have thousands of customers that are not advanced users.
WHAT THE HELL was SOOOOOOO IMPORTANT that they sends a new virus database without betatesting IT!.
ah , other thing, why if AVAST want that everybody be up to date, why the ENGINE is not auto-upgrade too.?, I didn't know that there was a new free version, every time some popup for "upgrade avast to..." it showed for upgrade to PAYed version, not just another free, that wasn't quite clear. And I am a programmer, how many normal users will fail too.