Author Topic: Coupon Printer issue  (Read 2074 times)

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jc836

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Coupon Printer issue
« on: April 20, 2013, 02:29:23 PM »
Coupon Printer from www.coupon.com is safe.  However, Avast 8 believes that it is rarely used and causes this user to have to force the printer program to run.  I have it properly installed in Firefox 20 and it has always worked in the past.  Is it possible that WebRep is causing this issue?  I tis more than a minor inconvenience as the program is indeed safe if downloaded and installed from the website which has "eTrust" certification.  Issue popped up when trying to print a coupon from Shout detergent additive site - which is also a safe place.

Offline Asyn

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Re: Coupon Printer issue
« Reply #1 on: April 20, 2013, 04:29:14 PM »
You can report a possible FP here: http://www.avast.com/contact-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Coupons.com_CS

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Re: Coupon Printer issue
« Reply #2 on: April 21, 2013, 06:11:33 PM »
Coupons.com Incorporated is a Better Business Bureau accredited business with an awarded A+ rating. You can verify that our coupon printer is safe and has been whitelisted by TRUSTe, the leading online safety and privacy advocacy group, by visiting this page: http://www.truste.org/tdp/whitelist

You can safely “whitelist” our plugin if your anti-virus software has the option to, or you can disable its active protection to install the coupon printer, then turn active protection back on. Your program may require that you also add our domain (http://b.coupons.com) to the website "exceptions" or "whitelist" to successfully print.

Each environment varies, therefore, please feel free to contact us directly to troubleshoot your specific system settings.