Author Topic: Avast Tech Support  (Read 5943 times)

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Offline VitaChick

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Avast Tech Support
« on: April 22, 2013, 11:20:46 AM »
Had purchased Avast Premier which was not compatible with my Win XP. Also purchased Avast Total Support thinking it was
online computer help. Well it isn't.  They only help with Avast problems. And they will not give the money back. 169.99

Do not purchase this...Rip-off!!!!!

Offline avast@@dvantage77.com

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Re: Avast Tech Support
« Reply #1 on: April 23, 2013, 01:39:05 AM »
Sir, you have a 30 day money back guarantee!
Sincerely,
 
J.R. "AutoSandbox Guy" Guthrie

"At this point in time, the Internet should be regarded as an Enemy Weapons System!"

Offline Johnny4745

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Re: Avast Tech Support
« Reply #2 on: April 23, 2013, 01:56:19 AM »
Mr. Rising Star how about supplying some support.

Solve this problem:
http://forum.avast.com/index.php?topic=121801.0
Compaq-Presario-AMD Athlon, 2700 Mhz-2GB RAM-1 Core-Windows 7 HP SP1 32 bit-Avast IS 8.0.1489
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Offline avast@@dvantage77.com

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Re: Avast Tech Support
« Reply #3 on: April 23, 2013, 02:11:43 AM »
What problem?
Sincerely,
 
J.R. "AutoSandbox Guy" Guthrie

"At this point in time, the Internet should be regarded as an Enemy Weapons System!"

Offline Johnny4745

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Re: Avast Tech Support
« Reply #4 on: April 23, 2013, 02:19:37 AM »
I provided a link to the problem.
Compaq-Presario-AMD Athlon, 2700 Mhz-2GB RAM-1 Core-Windows 7 HP SP1 32 bit-Avast IS 8.0.1489
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Offline avast@@dvantage77.com

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Re: Avast Tech Support
« Reply #5 on: April 23, 2013, 02:29:59 AM »
I am not going to go read a whole thread to try and figure out what you want.
Sincerely,
 
J.R. "AutoSandbox Guy" Guthrie

"At this point in time, the Internet should be regarded as an Enemy Weapons System!"

Offline Johnny4745

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Re: Avast Tech Support
« Reply #6 on: April 23, 2013, 02:32:34 AM »
That's what I thought.  Your posts should be considered SPAM, and removed from the forum.

I take the time to read a whole thread.  Do you have a reading problem?
Compaq-Presario-AMD Athlon, 2700 Mhz-2GB RAM-1 Core-Windows 7 HP SP1 32 bit-Avast IS 8.0.1489
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Offline avast@@dvantage77.com

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Re: Avast Tech Support
« Reply #7 on: April 23, 2013, 02:41:59 AM »
What is the problem?
Sincerely,
 
J.R. "AutoSandbox Guy" Guthrie

"At this point in time, the Internet should be regarded as an Enemy Weapons System!"

Offline Johnny4745

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Re: Avast Tech Support
« Reply #8 on: April 23, 2013, 02:49:51 AM »
All you have to do is click on the link I supplied, and go to the first post.

Compaq-Presario-AMD Athlon, 2700 Mhz-2GB RAM-1 Core-Windows 7 HP SP1 32 bit-Avast IS 8.0.1489
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Offline mikaelrask

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Re: Avast Tech Support
« Reply #9 on: April 23, 2013, 08:31:58 AM »
hey what i get in his thread he has link is that he have trouble with the firewall.

and he have tried the usually things we recommend here. do a clean installation but still got trouble.

you should have stuck to your first post rather then create a new on.

sens you have created a new thread, are you running windows 8 now or you using another op?

have you disable the MSE in windows 8 before you installed avast?
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

Online DavidR

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Re: Avast Tech Support
« Reply #10 on: April 23, 2013, 05:14:57 PM »
Had purchased Avast Premier which was not compatible with my Win XP. Also purchased Avast Total Support thinking it was online computer help. Well it isn't.  They only help with Avast problems. And they will not give the money back. 169.99

Do not purchase this...Rip-off!!!!!

This sounds like you have contacted 3rd party support (this is NOT avast) on the free telephone support (?) and they have sold you a support package, something which I think is very dubious hard sell.

- Report this unacceptable behaviour, which should come under the terms of the free avast support:
Third-party Support Manager, Vojta (nekvapil (at) avast (dot) com) has requested info about 3rd party support issues, so if you have time to recount your experience (copy and paste your post give the link to this topic, etc.), and see the post below.
Reference forum response post http://forum.avast.com/index.php?topic=111683.msg877605#msg877605

####
If you can give more details on what the compatibility problems are then we can try and help.

Where have you sought a refund and for what, this support package and avast Premier version ?

@ Johnny4745
Please don't hijack VitaChick's topic as VitaChick hasn't provided any detailed information on what the problem is, so you don't know if it is even related to the link you posted.

The OP is using a different OS and is using a different avast program, so we don't know if this is a related problem or not.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.8.2432 (build 20.8.5684.602) UI-1.0.566/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Johnny4745

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Re: Avast Tech Support
« Reply #11 on: April 23, 2013, 06:08:26 PM »
I didn't Hijack anything.  She wasn't asking for help, she was making a statement.

I was trying to get help for another Avast user, that was having a problem, and was almost totally ignored.

Compaq-Presario-AMD Athlon, 2700 Mhz-2GB RAM-1 Core-Windows 7 HP SP1 32 bit-Avast IS 8.0.1489
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Online DavidR

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Re: Avast Tech Support
« Reply #12 on: April 23, 2013, 09:05:27 PM »
Statement or not, it is still hijacking the topic you completely diverted it away from what was said.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.8.2432 (build 20.8.5684.602) UI-1.0.566/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security