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AVAST Internet Security v8 and XP
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Topic: AVAST Internet Security v8 and XP (Read 2665 times)
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glr66
Guest
AVAST Internet Security v8 and XP
«
on:
April 30, 2013, 06:14:43 PM »
I paid for 3 person license for Avast Internet Security. On windows XP it loads but then disables my keyboard and mouse. It works fine on my two W7 laptops. Tech support told me my motherboard on XP machine was bad but that is not the case. Once I uninstall Internet Security and install free AVAST 8 it works just fine. Tech support left me hanging, told me they could not help me. Any suggestions on how I might be able to use my third paid license?
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76035
Re: AVAST Internet Security v8 and XP
«
Reply #1 on:
May 01, 2013, 07:48:22 AM »
- Other security related software installed..??
- Which AV did you use before avast!..??
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
glr66
Guest
Re: AVAST Internet Security v8 and XP
«
Reply #2 on:
May 02, 2013, 03:15:09 AM »
Thanks for your reply. I used AVAST Internet Security last year also, and AVAST free for 5 years before that. Running no new or addl antivirus software. Same system, same specs, always played fine before.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76035
Re: AVAST Internet Security v8 and XP
«
Reply #3 on:
May 02, 2013, 07:20:34 AM »
1. Download avast! Internet Security:
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions:
http://www.avast.com/uninstall-utility
(Run this tool for
all
prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Avast WEBforum
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
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chytil2
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AVAST Internet Security v8 and XP