Author Topic: Few Q's about Avast 8  (Read 2453 times)

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Seany007

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Few Q's about Avast 8
« on: May 06, 2013, 06:39:06 PM »
Hello!

1st Q: Why the quick scan in Avast 8 takes 15-20 min? (Default settings)

2nd Q: If I set the file shield into manual mode (ask each time when the malware is detected) if I select any option from the list it will keep asking me over and over again about the same malware and what to do with it? How to fix this?

Thank you

Offline lukas.hasik

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Re: Few Q's about Avast 8
« Reply #1 on: May 06, 2013, 06:57:04 PM »
ad 1 - First scan or every? How many files scanned?

ad 2 - add it to exclusion list?
Quality is also a feature.

Seany007

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Re: Few Q's about Avast 8
« Reply #2 on: May 06, 2013, 10:22:52 PM »
ad 1 - First scan or every? How many files scanned?

ad 2 - add it to exclusion list?

1. Every scan. Amount of data tested 25.9GB. Tested files/folders: 45957/29167. Is this even considered to be a quick scan? Today it hit 25 min.

2. The issue is that the Avast AV don't respond on what action I select from the option list when something gets detected... It is asking for the action to be selected again and again. It is not just down to one file. Also would you add malware to the exclusion list? Something is not right here.

Offline DavidR

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Re: Few Q's about Avast 8
« Reply #3 on: May 06, 2013, 11:04:34 PM »
If you can give some examples of the File name, location, malware name or reason for not being scanned ?
This gives us an idea if any action can be applied.

Files that can't be scanned isn't an indication it is infected/suspicious, so avast won't let you apply an action based only on it can't be scanned. Other instances are detections in memory, since these aren't physical files but memory blocks actions can't be applied.

Hopefully you can see there are legit reasons why an action can't be applied and why we need more information.

####
Re your first question on time frame for the Quick scan if a detection is made then it escalates the scan sensitivity. But that shouldn't happen every time, especially if no detection were made, your system spec, CPU & RAM will have an effect ?

On my XP system (spec in signature) my last quick scan scanned 6.5GB of data in just over three minutes.
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