Scan stops on it's own

[CraigB]

here's the support package
C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\Support\20130503_0336_959670051.zip
I tried to attach it but it was too big

You would have to send the support package to avast to be of any use, posting the location of the package on your system doesn't help sorry.

Have you updated to the latest stable release 8.0.1488 http://forum.avast.com/index.php?topic=122948.0 if your still getting problems after running the new release then try a clean install.

[lordFRZA]

I did send it to avast and I have done 2 clean installs in the past week but my problem stopped when I took jenray's advice and unticked the option to scan files in order. Igor was still wanting dump files but I didn't have any so iroc9555 said to generate the support pack, send it to avast and post back with what number the package was. I assume that number is what was needed. If it is not than I need to know where to find the right number.

[CraigB]

I assume that number is what was needed. If it is not than I need to know where to find the right number.

Sorry, I didn't realize that was the process you were instructed to do.

Have you tried the latest release mentioned in my previous post, that may help.

[lordFRZA]

Yeah I got the most recent update and it is working fine. I have not tried ticking the scan in order option though.

[igor]

I'm afraid I don't see a support package of that name on the FTP.

[jenray]

apologies...for the Full Scan I can untick Scan files in the order they appear only and that works....

My Full scan is now working with my two external Hard drives plugged in but still untick 'Scan all files in the order they appear.'..that seems to solve the problem in both Quick and Full Scan. Hope you have yours working now...

[lordFRZA]

I'm afraid I don't see a support package of that name on the FTP.

I just tried it again here is the number this time:

20130507_0021_959670051