As a satified fairly long term user of Avast free I naturally suggested my grandson should have this protection on his laptop, and he agreed, so I installed it for him about five weeks ago.
Today he rang me wanting to know why suddenly his free version was saying only a certain number of days left, and requesting a payment to restore normal operation.
I visited him at home and found a completely different user interface than mine which I didn't recognise at all, and having read here about a Repair option, I went through it but the outcome was just the same.
Again by searching and reading posts I realise it will be necessary to uninstall and reinstall the program and register for the second time.
Ok I can do all that, but what about young people who may not have the experience, without asking grandad.
Regards Bizet.
