Author Topic: AVAST 8 Program update! (8.0.1489)  (Read 169880 times)

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Offline DavidR

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #60 on: May 13, 2013, 04:45:21 PM »
Updated this morning thru automatic update. Avast seems to be running but Windows Security Alert shield is red Xed. Indicates Avast is reporting it is turned off. Clicked 'turn on' and OKed Security Center's popup and no change. Vista home pro

Have you rebooted since the update ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

kevpan815

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #61 on: May 13, 2013, 08:54:22 PM »
Thanks Pavel. Just finally got around to downloading 1489 today, my computer was running Ubuntu 13.04 and 13.10 Nightly Builds for a while, so I am sorry that I missed out on 8.0 R2 Beta Testing (in the Public Beta Sub-Forum) but as of today: I am back at Windows 8 due to an issue that I am having with my current download of Ubuntu 13.10 Nightly Build, so I am downloading 1489 right now and will see how it goes. :-)

fillup

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #62 on: May 13, 2013, 09:45:04 PM »
Updated this morning thru automatic update. Avast seems to be running but Windows Security Alert shield is red Xed. Indicates Avast is reporting it is turned off. Clicked 'turn on' and OKed Security Center's popup and no change. Vista home pro

Same here.  Problem started with 1488 update.  I thought the problem was fixed with 1489, but when I started my laptop up today, Action Center reported that Avast was turned off.  Acer V3 771G-9809 running Windows 8 (core edition).  No other security programs but Avast and Windows firewall.  When I click on "view antivirus options" I get a window where I click on click on " Turn on and update avast! Antivirus", then "Yes, I trust the publisher and want to run this app", but it doesn't fix the problem.








vega

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Re: AVAST 8 autoupdate reverts to 7.0.1455
« Reply #63 on: May 13, 2013, 09:55:40 PM »
Internet Security version 8 was auto installed @ 3 weeks ago. This morning Avast notified me a program upgrade was available, I let it do the update, and it has reverted back to 7.0.1455. This is on a Windows 7 64 bit system.

why would the program downgrade itself?

how do I correct this?

thanks

I called tech support, they had me uninstall. then download and install version 8. All was fine until Avast decided to update the program and it once again downgraded to version 7. Tech support claims its a license issue and suggested I call customer service. Customer service claims its a technical support issue. I'm caught between 2 departments blaming each other. Customer service even asked if I wanted to renew my subscription since it will expire in 51 days. I obviously declined.

Anyone here have this anomaly? a solution?

Thanks

blurryi

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #64 on: May 13, 2013, 11:32:44 PM »
Updated this morning thru automatic update. Avast seems to be running but Windows Security Alert shield is red Xed. Indicates Avast is reporting it is turned off. Clicked 'turn on' and OKed Security Center's popup and no change. Vista home pro

Have you rebooted since the update ?


Problem fixed it's self after 2 restarts. Thanks David.

Offline DavidR

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #65 on: May 13, 2013, 11:37:44 PM »
You're welcome, surprising how a reboot or two can fix some issues.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

kevpan815

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #66 on: May 14, 2013, 12:03:37 AM »
Thanks Pavel. Just finally got around to downloading 1489 today, my computer was running Ubuntu 13.04 and 13.10 Nightly Builds for a while, so I am sorry that I missed out on 8.0 R2 Beta Testing (in the Public Beta Sub-Forum) but as of today: I am back at Windows 8 due to an issue that I am having with my current download of Ubuntu 13.10 Nightly Build, so I am downloading 1489 right now and will see how it goes. :-)

Install went fine, however, Software Updater is showing itself as Disabled at the moment, not sure if it is normal for it to be doing that or not, however, as the computer is currently Disconnected from my ISP at the moment, due to hitting my Data Cap while Downloading Ubuntu 13.10 Nightly Builds earlier this month, I used a local Starbucks free WIFI hotspot to Download Build 1489 and post here earlier today, otherwise I would have had to wait until May 25th to get 1489 on to my PC. P.S. Signature Edited to show my New Hardware and Software (I recently Replaced my Apple IPhone 5 with a Samsung Galaxy S4 and installed Avast Mobile Security for Android on it.

slawektor1

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #67 on: May 14, 2013, 05:32:08 AM »
After uninstalling avast! Internet Security 8.0.1489 Windows 8 64bit.

« Last Edit: May 14, 2013, 05:41:18 AM by slawektor1 »

Offline Asyn

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Re: AVAST 8 autoupdate reverts to 7.0.1455
« Reply #68 on: May 14, 2013, 08:55:17 AM »
Internet Security version 8 was auto installed @ 3 weeks ago. This morning Avast notified me a program upgrade was available, I let it do the update, and it has reverted back to 7.0.1455. This is on a Windows 7 64 bit system.

why would the program downgrade itself?

how do I correct this?

thanks

I called tech support, they had me uninstall. then download and install version 8. All was fine until Avast decided to update the program and it once again downgraded to version 7. Tech support claims its a license issue and suggested I call customer service. Customer service claims its a technical support issue. I'm caught between 2 departments blaming each other. Customer service even asked if I wanted to renew my subscription since it will expire in 51 days. I obviously declined.

Anyone here have this anomaly? a solution?

Thanks

1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

lipher

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #69 on: May 14, 2013, 04:08:36 PM »
 ;D

LIKE AVASY YEH

punchyourmonitor

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #70 on: May 15, 2013, 04:25:02 AM »
I've been receiving Action Center warnings ever since update 1489, never had this issue ever before.

I've tried all the suggestions written here in the forums about uninstalling and re-installing Internet Security, including one suggestion to use the Avast uninstall tool to uninstall in safe mode! This has lead me to the conclusion that the issue is with the update and my Windows 8 64 bit OS.

Avast says everything is fine but Windows 8 says its not so what I want to know is whether I'm actually still protected or not?


I absolutely refuse to clean install my Windows 8 OS, that is an unacceptable "solution" to a third party software update.


« Last Edit: May 15, 2013, 04:59:32 AM by punchyourmonitor »

Offline DavidR

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #71 on: May 15, 2013, 01:34:10 PM »
I don't think that anyone is ever going to suggest you clean install windows 8.

The action (a.k.a. security) center has not been 100% as long as I can remember, there are occasions when its database gets corrupt. So if avast is saying all is well and is functioning correctly, it probably is.

But to jump start the action center it may be necessary to reinstall avast 8 (not windows) to get the action center to recognise it is working.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Daddles

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #72 on: May 15, 2013, 05:12:38 PM »
Unfortunately you have also re-introduced the error message when using PayPal which in previous version 7 erroneously detected a Trojan Horse every time any PayPal button was clicked using IE. This was quickly fixed but its back in version 8 although now as a Malware detected error but still renders PayPal unusable. No error is detected in Google Chrome.

Offline hectic-mmv

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #73 on: May 15, 2013, 05:15:07 PM »
I've been receiving Action Center warnings ever since update 1489, never had this issue ever before.

I've tried all the suggestions written here in the forums about uninstalling and re-installing Internet Security, including one suggestion to use the Avast uninstall tool to uninstall in safe mode! This has lead me to the conclusion that the issue is with the update and my Windows 8 64 bit OS.

Avast says everything is fine but Windows 8 says its not so what I want to know is whether I'm actually still protected or not?


I absolutely refuse to clean install my Windows 8 OS, that is an unacceptable "solution" to a third party software update.

Please could you generate a support package and send it to ftp://ftp.avast.com/incoming/?  Probably something failed during security center registration. As it was mentioned earlier, there is just problem with security center messaging. If avast! says its secured, then it is secured.

dimulec

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Re: AVAST 8 Program update! (8.0.1489)
« Reply #74 on: May 15, 2013, 06:12:46 PM »
I would really like to know when your program stops offering piggibacked google products. I only paid for Avast internet security (4 computers) and don't want to accidentally install anything else through the application which actually is supposed to prevent such installs. I don't really care what company will get the money and if this happens again I will switch back to ESET.