Author Topic: Keyboard lost after update Avast! (Win-XP sp3)  (Read 1527 times)

0 Members and 1 Guest are viewing this topic.

herbybg

  • Guest
Keyboard lost after update Avast! (Win-XP sp3)
« on: May 14, 2013, 05:03:30 PM »
 >:(
I received an update of the free Avast antivir, this morning.( v8.0.1489)
I rebooted the PC, and wanted to collect my mail.
I selected the browser icon with mouse and gave in the webside...
Great was my surprise when I found out that KB was not responding and neither the mouse????
I pressed restart and could again work with mouse, asap I hit a key, KB and mouse were hanging???

I looked in System/Hardware/apparaatbeheer and I saw a yellow exclamation mark before KB
It is impossible to install a new driver, I also tried other keyboards as USB and PS2 KB: NO RESULT
Booting in safe mode is not working.

I would be very happy if sitiation could be solved!

herbybg

  • Guest
Re: Keyboard lost after update Avast! (Win-XP sp3)
« Reply #1 on: May 14, 2013, 06:11:28 PM »
I have UNINSTALLED AVAST-v8.0.1489 >:(

Keyboard and mouse are working as before!!!!!! ;)

So other readers with the same problem knows what to do 8)

jrace

  • Guest
Re: Keyboard lost after update Avast! (Win-XP sp3)
« Reply #2 on: May 14, 2013, 08:53:01 PM »

Sorry "herbybg" I could not help you directly but may be this one could help you:
http://forum.avast.com/index.php?topic=22872.msg188950#msg188950

Even a PM to "wetabax" could bring some light into the mentioned problem.
« Last Edit: May 14, 2013, 08:59:39 PM by jrace »