My manners are out of forum policy huh?
Well why do I have to spend an hour or more to get one simple answer? I have been talking good about your antivirus software to dozens and dozens of people for months.
I am in the computer business.
I am the vice-president of a computer user group here that meets once a month and has over 100 members.
My job is to suggest software and hardware suggestions to computer users.
So be nice. Read that last statement again.
I will not use Avast Home on any more of computers that I sell. Besides no one knows what will happen in 14 months either the computer user or you guys.
I can't go out and find all the people that I set up with Avast. I will have to wait until they call me to give them direction.
I guess I will set them up with the Pro version instead but if I need answers then I am determined to get an answer from whoever I get software from, because
I am not going to be a flaky computer guy and have to say, Duh when someone askes me a question.
My customers are not that computer savy and I take care of them. I have a reputation for taking care of people in a clean, precise way.
They may forget what I said but I will be straight with them or find an answer or solution for them.
You should as well but I won't tell you how to run your business. If you don't know something about your service then I suggest that you find out so you will keep your customers and keep them well informed.
If you don't know if someone will get a pop up to re-register then you should of said so in the first place.
Norton sends a message that you will need to update your subscription thru a pop up don't they? I don't use that crappy program but I have been told that you get a message on a pop up.
It is hard for me to believe that you are sending out a nice antivirus program out all over the world and don't know for sure what happens after 14 month. That blows my mind.
Do what you have to do to find out is my suggestion. For now I have a different opinion about Avast because of this mess.
Don't burn your bridges. I have suggested this av software to many.