Author Topic: avast detects and deletes virus continually  (Read 5016 times)

0 Members and 1 Guest are viewing this topic.

Avadon

  • Guest
avast detects and deletes virus continually
« on: April 23, 2013, 05:41:48 PM »
Names virus 00000004.@ , 800000032.@  , 800000064.@ , 000000cb.@
these four virus in 2 days were detected about 50 times
I have done a full scan with avast but even if it delete, they reappear

help me, what can I do?

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7170
  • When you think you know, Think Again
Re: avast detects and deletes virus continually
« Reply #1 on: April 23, 2013, 05:51:40 PM »

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89057
  • No support PMs thanks
Re: avast detects and deletes virus continually
« Reply #2 on: April 23, 2013, 05:52:44 PM »
This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools attach the logs here, not in the LOGS topic.
« Last Edit: April 23, 2013, 05:55:13 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Avadon

  • Guest
Re: avast detects and deletes virus continually
« Reply #3 on: April 23, 2013, 11:25:14 PM »
I followed the procedure, I hope good


Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37532
  • Not a avast user
Re: avast detects and deletes virus continually
« Reply #4 on: April 23, 2013, 11:38:48 PM »
also attach AdwCleaner and Malwarebytes quick scan log

you seem to have a ZeroAccess rootkit.... Essexboy is notified

« Last Edit: April 23, 2013, 11:42:25 PM by Pondus »

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89057
  • No support PMs thanks
Re: avast detects and deletes virus continually
« Reply #5 on: April 23, 2013, 11:41:52 PM »
@ Avadon
 A malware removal specialist has been informed of your topic.
There may be some delay due to differing time zones and availability of the volunteer malware removal specialists.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Avadon

  • Guest
Re: avast detects and deletes virus continually
« Reply #6 on: April 23, 2013, 11:58:50 PM »
thanks

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: avast detects and deletes virus continually
« Reply #7 on: April 24, 2013, 03:26:48 PM »
Hi there lets get to work

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:OTL
O3 - HKU\S-1-5-21-3679817895-744135499-805891834-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-3679817895-744135499-805891834-1000\..\Toolbar\WebBrowser: (no name) - {4AE0C3D6-F713-4EED-BC65-25DC3FFDAAC1} - No CLSID value found.
O3 - HKU\S-1-5-21-3679817895-744135499-805891834-1000\..\Toolbar\WebBrowser: (no name) - {CD90BF73-20F6-44EF-993D-BB920303BD2E} - No CLSID value found.
[2013/04/23 19:46:44 | 000,004,608 | -HS- | M] () -- C:\Windows\assembly\GAC_32\Desktop.ini
[2013/04/23 19:46:44 | 000,006,144 | -HS- | M] () -- C:\Windows\assembly\GAC_64\Desktop.ini

:Files
C:\Windows\Installer\{25c88286-e6ad-1811-973e-49273ea74c4e}

:Commands
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks




  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

Avadon

  • Guest
Re: avast detects and deletes virus continually
« Reply #8 on: April 24, 2013, 09:24:46 PM »
it finally worked
I was losing hope
thanks very much

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: avast detects and deletes virus continually
« Reply #9 on: April 24, 2013, 09:26:59 PM »
Could you attach the combofix log please

Avadon

  • Guest
Re: avast detects and deletes virus continually
« Reply #10 on: April 25, 2013, 12:14:34 PM »
ok

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: avast detects and deletes virus continually
« Reply #11 on: April 25, 2013, 03:16:23 PM »
Looks good, any further problems before I tidy up ?

leo76

  • Guest
Re: avast detects and deletes virus continually
« Reply #12 on: May 15, 2013, 07:18:28 AM »
 I have the option of deleting the virus. Does this mean the virus is actually deleted or is it just deleted from the chest?


www.pr-checker.org
« Last Edit: January 16, 2014, 05:06:28 AM by leo76 »

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37532
  • Not a avast user
Re: avast detects and deletes virus continually
« Reply #13 on: May 15, 2013, 07:44:55 AM »
I have the option of deleting the virus. Does this mean the virus is actually deleted or is it just deleted from the chest?
delete means delete

Using the Virus Chest
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1406

« Last Edit: May 15, 2013, 07:48:25 AM by Pondus »