Author Topic: Custom scan requests a password... Why?  (Read 2153 times)

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Offline murray_steve

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Custom scan requests a password... Why?
« on: May 22, 2013, 08:52:35 PM »
I have noticed that when I try to create a custom scan that Avast requests a password.  To my knowledge, I didn't set a password for any processes when creating the client install deployment package.  What password is this referring to?  I am wanting this access for my techs.  Thank you in advance!

Offline Che Johnson

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Re: Custom scan requests a password... Why?
« Reply #1 on: May 23, 2013, 09:02:29 AM »
The password is referring to the group password that was set. Go to the group properties in the console and set the passwords or disable them accordingly. Remember that all changes must be done from the console not the client.

I hope this resolves your issue but if you have any other questions please feel free to contact me again.