Author Topic: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal  (Read 45907 times)

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marsd

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #90 on: June 05, 2013, 10:21:31 PM »
that sounds good to me :)

marsd

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #91 on: June 05, 2013, 10:22:33 PM »
so you say both the trojan horse warning and the malicuious URL blocked are external problems to do with those sites?

If that is the case why does it not happen in all browsers?

Offline essexboy

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #92 on: June 05, 2013, 10:33:56 PM »
All browser have different security features, I use IE10 and it has a built in blacklist that will not allow a redirection to known bad sites, Chrome and Firefox also do  to a degree and without the additional extensions/plugins etc  do not have the same security level

marsd

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #93 on: June 06, 2013, 01:37:07 AM »
great-
Thanks so much for the help---

so what was that other one that you got rid of anyway? the one where it would popup warning each time I just opened IE--- thats the one we cured that was actually on this machine-- is there anyway of knowing where it came from or how I got it?

Offline essexboy

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #94 on: June 06, 2013, 03:33:59 PM »
That was iLivid one of the toolbars AdwCleaner removed, I then removed the appdata folder that controlled it

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
     [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
     (Notice the space between the "x" and "/")
    then click OK



  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

Run AdwCleaner and press uninstall

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

marsd

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #95 on: June 06, 2013, 03:59:17 PM »
Thank you!!

I will see how the computer runs and cleanup this weekend hopefully--

You are a genius- A master of the art-

-Bows to the master-

Thank you again-

Offline essexboy

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #96 on: June 06, 2013, 04:00:50 PM »
Not really just to pig stubborn to give up :)

marsd

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #97 on: June 10, 2013, 07:49:22 PM »
Im stuck at uninstalling combofix--- I cant seem to find it??  I tried these directions but it says-

windows cannot find combofix etc--


a search for combofix I found

combofix.tx  in folder C:\Documents and Settings\Marwan\Recent



Remove ComboFix

    Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
    In the Run box, type in ComboFix /Uninstall
     (Notice the space between the "x" and "/")
    then click OK



    Follow the prompts on the screen
    A message should appear confirming that ComboFix was uninstalled

Offline essexboy

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #98 on: June 10, 2013, 07:52:12 PM »
OK continue with OTL .. That will delete it as part of its cleanup

marsd

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #99 on: June 10, 2013, 08:09:20 PM »
cleanup complete--

thank you!!!

Offline essexboy

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Re: Please help with Virus / Malware problem - Win32:Malware-gen URL:Mal
« Reply #100 on: June 10, 2013, 08:35:05 PM »
My pleasure :)