Author Topic: Software Updater issues with IE 10 and other feedback from avast on Windows 8  (Read 8325 times)

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MudPuddles

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Hello everyone,
Sorry in advance if this isn't the right place for this...  its just some feedback aimed at the avast! team that hopefully will be addressed.

Despite one or two furious flameouts on this forum about the Software Updater, I really love that avast 8 includes this function.  I would agree that the addition of the updater to the package should be more explicit (updating from avast 7, I had no idea that I was getting the updater in the new install), but as a long-time tech nerd I love having something that keeps an eye on my software and lets me know when it needs updating.  This is especially useful for Java and Adobe products, which (along with many others) have automatic updaters built in that are not always up to scratch.

BUT.... I do have two big gripes.  Since yesterday the updater is telling me that I need to update Internet Explorer, and that my "Software Updater status" is "CRITICAL (40%)" (incidentally, I have no idea what that percentage refers to...).  When I click "fix now" beside the IE listing the Windows Update window opens, where I find that there actually is no available IE update (my IE install is already up to date), but instead there is an optional Bing app for the Windows 8 desktop.  It may be related to IE, but its an optional app (not even an update) I don't need or want that does not affect how my current IE install runs (and I don't want more crapola on my desktop ta very much).  I appreciate that this might be unique to Windows 8 users but nevertheless its a total bugger to be told again and again that I have an urgent out of date software issue to resolve, when in fact I don't.

Also, the updater ignores some often-used programmes that frequently need updating.  For example, it lists Adobe Reader, but not Adobe Acrobat, Adobe Contribute, or Adobe Flash Player.  It lists Internet Explorer, but not Firefox or Google Chrome.  It lists VLC Media Player and Quicktime, but not DivX or Real Player.  And it also overlooks CCleaner and other Piriform products, as well as MalwareBytes, Google Earth, Skype... and so on.

I also intensely dislike that there is a nice blue button enticing me to "activate automatic updates", which when clicked just tells me I can only have that function for a cost.  I have no problem with extra features like that only being available via a subscription option, but please don't wave it under our noses only to tell us we can't have it unless we pay to upgrade! That seems kind of sneaky  ;)  A minor gripe perhaps, but still... its a fairness thing.

So, hopefully these issues can be resolved in an update:
(1) Software Updater should be able to list all added programmes, or at least users should be able to select or nominate the programmes that they want the Updater to monitor, or add to the list.
(2)  Software Updater should be better able to distinguish a critical IE update from an optional add-on (if it happens with IE now, it could perhaps happen again or with another programme in the future).  If a real update becomes available, how will I know?  I don't want to have to keep clicking on that pop-up to see if IE really needs an update, or if its just that Bing gadget again.
(3) No more of the "u can has cheezburger... oe noes you cant! gimmeh teh monehs!!" thing. Either remove the button, or change "activate automatic updates" to "upgrade now for automatic updates".  Just to be nice!

Otherwise I really like the new UI and everything else about avast 8. For the first time I am interested in moving from the free version to a subscription option, but would like to see these kinks ironed out.

MP
« Last Edit: March 12, 2013, 04:02:21 AM by MudPuddles »

Offline essexboy

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MS has not yet released that update for windows 8

I have a win 7 system that is tickety boo, yet the win 8 is still behind the curve..  Probably an MS decision to release for 7 but not 8

MudPuddles

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Hello essexboy!

Thanks for that info mate, that would explain the issue with the false IE update warning - from your post, I'm guessing that avast! knows there is an important update for IE, but doesn't know its not for my OS.  Hopefully the avast! guys will figure how to deal with that type of situation in a future version.

And I hope the other pains in my butt (with the seemingly arbitrary and incomplete list of programmes considered by Updater) will be improved too.  Otherwise I'm a happy monkey.

MP

Offline essexboy

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MS updates are now downloading .. So I will switch to 8 in a minute to see if there is an IE update

cham44

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Avast wants to update IE but it is already the latest version, Avast is claiming it is an older version which is not true

mv54

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Same problem here. IE is up to date and avast keeps telling me its outdated.

Offline freeforever03

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Same problem here.

sbcc

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Also seeing the IE out of date problem.

bdaleypsu

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Same problem here.  Not the end of the world, but it is annoying.

Offline Dwarden

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IE10 problem in Windows 7 SP1 x64 is caused by the binary being different build than the "About box" reporting

C:\Program Files (x86)\Internet Explorer\iexplore.exe , build "10.0.9200.16611"

IE10, About section reports it as "10.0.9200.16618"
https://twitter.com/FoltynD , Tech. Community, Online Services & Distribution manager of Bohemia Interactive

thewebguy

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Agree with what Dwarden said... 8)

OliPicard

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Getting the same issue. Would be nice if this could be updated...

Offline Staticguy

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Uh... this is very interesting! The avast! software updater issue with IE10 is gone. You should get an vps update 130618-3 after that do a manual scan of avast software updater.
DELL Inspiron 15" 7000 Gaming, Windows 10 Home Version 21H1 (OS Build 19043.1237), Trend Micro Maximum Security 2021 (17.0.1333), Avast SecureLine VPN (5.12.5655), Windows Firewall, Unchecky 1.2

Offline DavidR

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avast! once they were aware of the IE10 problem with the file properties version, could well have removed that IE10 update entry from the software updater database.

The VPS update does more than just update the virus definitions, it updates the malicious sites list used by the network shield and also the software updater database.

This being a workaround to the incorrect version number in the iexplore.exe file properties, which hopefully should resolve itself when the next IE update happens if MS have the correct version number in the iexplore.exe file properties.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security