Author Topic: BSoD while using Windows Remote desktop  (Read 3531 times)

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kataoka

  • Guest
BSoD while using Windows Remote desktop
« on: May 09, 2013, 03:02:52 AM »
Hello, thanks for the great product. I noticed an issue, so here is the report.

[Symptom]
Host computer get BSoD while opening client drives via Windows Remote Desktop

[Environment]
- Host: Windows XP Pro SP3 + avast! Free v8
- Client: Windows XP Pro SP3

[Reproduce Steps]
1. Connect from client to host via RDP, with "Local Resource" -> "Drives" enabled
2. Open host "My Computer" and access client's drive
3. Host computer get BSoD

[Other]
avast!7 does not have this issue.
I got this on two XP machines with avast! 8.


I will appreciate your help with this situation.

Offline igor

  • Avast team
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    • AVAST Software
Re: BSoD while using Windows Remote desktop
« Reply #1 on: May 09, 2013, 09:53:56 AM »
Please check for the corresponding minidump files (in C:\Windows\Minidump) and upload them to ftp://ftp.avast.com/incoming
(and post the filenames here).
Thanks.

Offline pk

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Re: BSoD while using Windows Remote desktop
« Reply #2 on: May 09, 2013, 10:36:59 AM »
@kataoka, this is a known bug in RDP on Windows XP. It does not properly handle some queries from avast drivers. This problem was fixed in Vista. I can send you patched driver, or you can disable "Drives" option, or avast file-system shield on client's side.

kataoka

  • Guest
Re: BSoD while using Windows Remote desktop
« Reply #3 on: May 10, 2013, 03:26:55 AM »
I understood the phenomenon.
I want a patched driver, please send me.

Thank you for your reply.

Offline Dwarden

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Re: BSoD while using Windows Remote desktop
« Reply #4 on: May 10, 2013, 12:15:27 PM »
q: will the BSOD trigger also when the XP are RD controlled from Vista / Seven ? or does the issue affect only host (controlling system) ?
https://twitter.com/FoltynD , Tech. Community, Online Services & Distribution manager of Bohemia Interactive

kataoka

  • Guest
Re: BSoD while using Windows Remote desktop
« Reply #5 on: May 28, 2013, 08:04:31 AM »
I tried WindowsXP only.
It seems that it reappears by two or more XP machines.
not use Vista / Seven .