Author Topic: Installation Problems  (Read 2596 times)

0 Members and 1 Guest are viewing this topic.

dpryor123

  • Guest
Installation Problems
« on: May 22, 2013, 07:40:08 PM »
I have removed all previous installations of the Avast! free but I cannot re-install Avast!  The setup program just sits at "File Shield" above the status bar.

Offline CraigB

  • Avast √úberevangelist
  • Serious Graphoman
  • *****
  • Posts: 11180
  • No support PM's thanks
Re: Installation Problems
« Reply #1 on: May 22, 2013, 07:54:02 PM »
Did you use the avast removal tool to thoroughly remove all remnants http://www.avast.com/uninstall-utility

Many removal tools here http://singularlabs.com/uninstallers/security-software/ for other AV's you might have used in the past.

dpryor123

  • Guest
Re: Installation Problems
« Reply #2 on: May 22, 2013, 08:03:54 PM »
Yes.  3 times and each time in safe mode.


Johnny4745

  • Guest
Re: Installation Problems
« Reply #3 on: May 22, 2013, 10:03:04 PM »
I have removed all previous installations of the Avast! free but I cannot re-install Avast!  The setup program just sits at "File Shield" above the status bar.

Are you using Windows 7?   Does Avast still show up in control panel under programs and features?


dpryor123

  • Guest
Re: Installation Problems
« Reply #4 on: May 23, 2013, 04:28:32 AM »
I am using Windows 7.  No, there isn't an Avast! program listed under Programs and Features in Control Panel.

Offline CraigB

  • Avast √úberevangelist
  • Serious Graphoman
  • *****
  • Posts: 11180
  • No support PM's thanks
Re: Installation Problems
« Reply #5 on: May 23, 2013, 09:28:25 AM »
What version and number of avast are you trying to install? the latest is 8.0.1489.

How long have you waited while avast was trying to install?

dpryor123

  • Guest
Re: Installation Problems
« Reply #6 on: June 02, 2013, 03:55:05 PM »
Hi,

I am trying to install version 8.0.1489.300.  I have waited 24 hours for it to complete.

Thank you