Author Topic: Adobe Cloud apps detected as IDP.GENERIC . Need help.  (Read 331 times)

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Offline Ramen

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Adobe Cloud apps detected as IDP.GENERIC . Need help.
« on: July 06, 2020, 09:52:41 PM »
Sir,
Today I tried to install the Adobe Cloud apps(installer) from their official site and when I tried to install the same then the Avast program detected it as "IDP.GENERIC" then I tried to install the apps individually but got blocked in the beginning with the same status. I request you to please help me with the same. I am also attaching the screenshot of the virus-chest for the same.

https://imgur.com/piEw4In
« Last Edit: July 06, 2020, 09:55:39 PM by Ramen »

Offline Asyn

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Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
« Reply #1 on: July 07, 2020, 06:05:39 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Win 8.1 [x64] - Avast PremSec 20.7.2421.B#1 [UI.544] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Ramen

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Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
« Reply #2 on: July 07, 2020, 06:11:43 PM »
the file has been sent . I request you to please check the problem as avast is detected all the apps of the adobe cloud creative apps to be "IDP.GENERIC" and update your database so that it wont detec it in future. Thankyou

Offline DavidR

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Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
« Reply #3 on: July 07, 2020, 06:47:51 PM »
It is now up to the Avast Virus labs to analyse the detection and correct if necessary - that is why you were given the direct link to report it.
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