Author Topic: How to remove my website from your blacklist?  (Read 156234 times)

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Offline Asyn

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Offline Milos

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Re: How to remove my website from your blacklist?
« Reply #586 on: July 18, 2019, 01:32:18 PM »
Hello,
report it through https://www.avast.com/false-positive-file-form.php, please.

Milos

Offline larry189

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Re: How to remove my website from your blacklist?
« Reply #587 on: July 25, 2019, 03:02:41 AM »
I rebuild a site from another hosting location. It had a virus at the other location, but this is totally new, and I've tested it with all your suggested scanners, and checked it on the black list site, so they are not showing clean.  Do I need to do anything else to remove it from your black list??  site is

https://cjspaintballpark.com

Thanks!

Offline mchain

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Re: How to remove my website from your blacklist?
« Reply #588 on: July 25, 2019, 08:41:34 AM »
I rebuild a site from another hosting location. It had a virus at the other location, but this is totally new, and I've tested it with all your suggested scanners, and checked it on the black list site, so they are not showing clean.  Do I need to do anything else to remove it from your black list??  site is

https://cjspaintballpark.com

Thanks!
https://sitecheck.sucuri.net/results/https/cjspaintballpark.com
Windows 10 Home 64-bit 1809 Avast Internet Security version 19.7.2388 (build 19.7.4674.522) UI version 1.0.402  Also called Avast Premier Security

Offline polonus

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Re: How to remove my website from your blacklist?
« Reply #589 on: July 25, 2019, 11:18:21 PM »
Now unreachable website.

polonus
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Offline jefferson sant

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Re: How to remove my website from your blacklist?
« Reply #590 on: July 27, 2019, 12:20:09 AM »
I rebuild a site from another hosting location. It had a virus at the other location, but this is totally new, and I've tested it with all your suggested scanners, and checked it on the black list site, so they are not showing clean.  Do I need to do anything else to remove it from your black list??  site is

hxxps://cjspaintballpark.com

Thanks!

Detection has been removed

Quote from: Avast
Our virus specialists have been working on this problem and it has now been resolved. The provided website isn't detected by Avast anymore.

Offline Jaynie

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Re: How to remove my website from your blacklist?
« Reply #591 on: July 31, 2019, 12:05:49 AM »
Hello,

For some reason our website https://account.claimleader.com/  is reported as being in the Avast blacklist. We have never had an issue with this before with any other anti-virus software. The solution we are telling our clients is to remove Avast all together in order to use our website. They are adding our website to the "Exceptions" list but some are still having issues.

 Any help would be appreciated.

Thank you,
Jaynie

Offline VladK

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Re: How to remove my website from your blacklist?
« Reply #592 on: August 01, 2019, 01:39:37 PM »
https://account.claimleader.com/ is unblocked, it was a false positive alert.

Offline Dan Horea

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My website is also blocked by avast.
« Reply #593 on: August 14, 2019, 11:00:50 AM »
Hello!
I am the administrator of the www.carduri.uk website.

We had some problems in the past with this website and now we have cleaned it , moved the hosting provider and reconstruct the website from scratch.

When I try to access the website security check using the online tool provided by Sucuri https://sitecheck.sucuri.net/results/carduri.uk the only remaining problem of this website is that is blacklisted by your company.

So, please reanalyse the website and if there are still some problems with it tell me what those problems are, if not please remove the website from your blacklist, or tell me what do I need to do to achieve that.

Thank you very much!

Best regards,
Horea George Dan

Offline Asyn

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Re: How to remove my website from your blacklist?
« Reply #594 on: August 14, 2019, 11:37:46 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Windows 8.1 [x64] - Avast PremSec 19.7.2388.BC - CC 5.61 - EEK - Firefox ESR 60.8 [NS/AOS/uBO] - TB 60.8 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline polonus

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Re: How to remove my website from your blacklist?
« Reply #595 on: August 14, 2019, 12:29:32 PM »
Your WordPress version is outdated, update a.s.a.p. WordPress Version 4.9.10
Probably an IP flagged because of abuse by those that share this with you:
https://www.abuseipdb.com/check/31.14.13.135 and https://checkphish.ai/ip/31.14.13.135
Vulnerabilites: https://app.upguard.com/webscan#/http://www.carduri.uk/
DNS8 flags site as suspicious: https://app.upguard.com/webscan#/http://www.carduri.uk/

Site is flagged as a PHISH, wait for an avast team member to give the final verdict,
as we here are volunteers with relative knowledge, but cannot unblock.

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline jefferson sant

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Re: My website is also blocked by avast.
« Reply #596 on: August 15, 2019, 03:16:33 PM »
Hello!
I am the administrator of the wxw.carduri.uk website.

We had some problems in the past with this website and now we have cleaned it , moved the hosting provider and reconstruct the website from scratch.

When I try to access the website security check using the online tool provided by Sucuri https://sitecheck.sucuri.net/results/carduri.uk the only remaining problem of this website is that is blacklisted by your company.

So, please reanalyse the website and if there are still some problems with it tell me what those problems are, if not please remove the website from your blacklist, or tell me what do I need to do to achieve that.

Thank you very much!

Best regards,
Horea George Dan

Detection has been removed 14.08.2019

Quote from: Avast
Our virus specialists have been working on this problem and it has now been resolved. The provided website isn't detected by Avast anymore.

Offline trspencer

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Re: How to remove my website from your blacklist?
« Reply #597 on: Yesterday at 04:36:09 AM »
Hello -

https://www.mylakeshoredental.com was recently transferred to our environment from an infected host. New content, new hardware, nothing was transferred from the previous environment.

Can you please recheck site and remove from blacklist?

https://sitecheck.sucuri.net/results/https/www.mylakeshoredental.com

Thank you!
Tim

Offline Asyn

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Re: How to remove my website from your blacklist?
« Reply #598 on: Yesterday at 04:45:20 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Windows 8.1 [x64] - Avast PremSec 19.7.2388.BC - CC 5.61 - EEK - Firefox ESR 60.8 [NS/AOS/uBO] - TB 60.8 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline polonus

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« Last Edit: Yesterday at 09:18:09 PM by polonus »
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!