Author Topic: How to remove my website from your blacklist?  (Read 193477 times)

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Offline Eddy

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Re: How to remove my website from your blacklist?
« Reply #315 on: March 09, 2017, 10:30:48 AM »
You're moving up the ranks ;D

Offline bob3160

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Re: How to remove my website from your blacklist?
« Reply #316 on: March 09, 2017, 07:44:36 PM »
Thanks for your professionalism!
8)

Funny story - up until recently, us moderators couldn't modify others' posts. We could split the topic, remove the message, issue a warning to the user (only did this once), or outright ban the user (fortunately never had to), but modifying messages was not allowed :D
It was one of the items discussed in Prague. This must be the affirmative action Avast decided to take to make more people available to make those kinds of changes. :)
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Offline HonzaZ

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Re: How to remove my website from your blacklist?
« Reply #317 on: March 09, 2017, 07:57:56 PM »
I do not think it has to do with ranks or responsibility - as I said, I could remove posts or ban users before - I think it was merely a misconfiguration :)

Offline bob3160

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Re: How to remove my website from your blacklist?
« Reply #318 on: March 09, 2017, 08:24:04 PM »
I do not think it has to do with ranks or responsibility - as I said, I could remove posts or ban users before - I think it was merely a misconfiguration :)
I hope not. :)
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Offline Niel3

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Re: How to remove my website from your blacklist?
« Reply #319 on: March 09, 2017, 10:06:41 PM »
Hi there guys. Please help me. My website memoryblocks.co.za all of a sudden tonight got blacklisted. I am sure my site is clean. Please assist in whitelisting me again. Sorry to trouble.
« Last Edit: March 10, 2017, 09:14:12 AM by HonzaZ »

Offline Eddy

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Re: How to remove my website from your blacklist?
« Reply #320 on: March 09, 2017, 10:09:44 PM »
What do you mean with again ?
It is you first post here ;)

Did you ran the (online) scans to see what could be the reason ?

Here is already a very good reason for the blacklisting :
https://www.virustotal.com/en/ip-address/129.232.209.19/information/

And here is another one :
http://zulu.zscaler.com/submission/show/0bc79277f7f9840efacc553bd1055cad-1489093962
« Last Edit: March 09, 2017, 10:15:33 PM by Eddy »

Offline Niel3

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Re: How to remove my website from your blacklist?
« Reply #321 on: March 09, 2017, 10:15:37 PM »
Sorry about again...No never happened before.Wow...thank you for coming back to me so quickly.Please explain how I do online scan
Thank you for your trouble

Offline Eddy

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Re: How to remove my website from your blacklist?
« Reply #322 on: March 09, 2017, 10:25:32 PM »
Quote
Please explain how I do online scan
That part is easy.
Use one of the many sites that can websites/IP's.

Depending on your knowledge, the hard part can be understanding the results they give.

I have several online scanners for this (and other things) listed on one of my simple websites ( http://www.ache.nl )

If you look at posts from Polonus and me on this webboard, you will see which one we mostly use.

Just something you need to take care of:
http://retire.insecurity.today/#!/scan/2b3ff6de9173917e7aa49cadbf48a9166db665a10c79e7ed141f77760e8e46b8

As you are running a commercial website, I strongly advise to get dedicated hosting on a secure server.

Offline Niel3

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Re: How to remove my website from your blacklist?
« Reply #323 on: March 09, 2017, 10:36:58 PM »
Thank you for the help. Do you know of anyone who can do this for me? And how much will it be. Midnight in South Africa...will check in tomorrow. Thank you for the kindness in trying to assist

Offline Eddy

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Re: How to remove my website from your blacklist?
« Reply #324 on: March 09, 2017, 10:39:41 PM »
Doing what ?
Getting dedicated hosting ?
Any decent host can provide it.

Offline Niel3

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Re: How to remove my website from your blacklist?
« Reply #325 on: March 09, 2017, 10:43:23 PM »
No Eddy...getting me of the blacklist. I just did a scan with virustotal and it came out clean. I really dont understand this

Offline Eddy

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Re: How to remove my website from your blacklist?
« Reply #326 on: March 09, 2017, 10:48:58 PM »
Virustotal does not scan websites, it checks blacklists.

Unless avast has detected something I don't know, it is likely a IP ban.

Ask avast to check your website.
If found clean (as I suspect), they will allow your domain.
But please follow my advise on the dedicated hosting.
With that many blacklistings on that ASN, it can easily be that your domain gets blacklisted again very soon and not only by avast.

nou dit is slaaptyd vir jou ;)
(het 'n vriendin had wat in jou land gebore is)

Offline Niel3

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Re: How to remove my website from your blacklist?
« Reply #327 on: March 09, 2017, 10:52:30 PM »
That amazing     Afrikaans...lol Where are you from? Speaking Afrikaans. How do I report this to Avast? And are you saying that I am not on a dedicated host?

Offline Eddy

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Re: How to remove my website from your blacklist?
« Reply #328 on: March 09, 2017, 10:55:14 PM »
No, dedicated host means that you have your own IP.
Now you are sharing the IP with a lot of other sites and that is likely the cause of the problem.

Ek is uit neerland

Offline Niel3

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Re: How to remove my website from your blacklist?
« Reply #329 on: March 09, 2017, 11:04:24 PM »
Ahhh I understand...Nederland...baie mooi. Let me see if I manage to report to Avast. Thank you so much. Baie dankie