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zhaozhaola IE hijack problem again
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Topic: zhaozhaola IE hijack problem again (Read 4307 times)
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rickyyeung
Guest
zhaozhaola IE hijack problem again
«
on:
June 21, 2013, 07:53:47 AM »
Hi,
I have reported similar problem before (see:
http://forum.avast.com/index.php?topic=124911.0
)
But this time, it is in my mother's computer. I've done the scans but this time aswMBR.exe crashed 1 minute after I click "scan":
問題簽章:
問題事件名稱: APPCRASH
應用程式名稱: aswMBR.exe
應用程式版本: 0.9.9.1771
應用程式時間戳記: 5147644e
錯誤模組名稱: ntdll.dll
錯誤模組版本: 6.2.9200.16384
錯誤模組時間戳記: 5010ae7a
例外狀況代碼: c0000005
例外狀況位移: 0004f44d
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Pondus
Probably Bot
Posts: 37337
Not a avast user
Re: zhaozhaola IE hijack problem again
«
Reply #1 on:
June 21, 2013, 08:12:12 AM »
essexboy is notified, check back later today. he is usually here after work hours european time
try running aswMBR from safe mode
«
Last Edit: June 21, 2013, 08:13:45 AM by Pondus
»
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rickyyeung
Guest
Re: zhaozhaola IE hijack problem again
«
Reply #2 on:
June 21, 2013, 08:38:07 AM »
Hi again,
I boot in to safe mode, but it launch and freeze with the following line
14:32:19.821 Initialize error c0000061 - driver not load
than it say
14:32:34.267 Avast engine defs: 13062005
when I click "scan", it say "
scan error:
"
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essexboy
Malware removal instructor
Avast Überevangelist
Probably Bot
Posts: 40589
Dragons by Sasha
Re: zhaozhaola IE hijack problem again
«
Reply #3 on:
June 21, 2013, 01:20:51 PM »
AswMBR is not yet compatible with windows 8
Please download to your desktop
Short cut cleaner
Then run.
When the Shortcut Cleaner has finished scanning your hard drive it will create a log file on your desktop called sc-cleaner.txt and then display it.
Please post that log
THEN
Please download
Junkware Removal Tool
to your desktop.
Right-mouse click JRT.exe and select "Run as Administrator" the tool will open and start scanning your system
please be patient as this can take a while to complete depending on your system's specifications
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
post the contents of JRT.txt into your next message.
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rickyyeung
Guest
Re: zhaozhaola IE hijack problem again
«
Reply #4 on:
June 22, 2013, 05:38:12 AM »
Here are the logs, the problem seem to be fixed
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essexboy
Malware removal instructor
Avast Überevangelist
Probably Bot
Posts: 40589
Dragons by Sasha
Re: zhaozhaola IE hijack problem again
«
Reply #5 on:
June 22, 2013, 08:48:07 PM »
Once you are happy let me know
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zhaozhaola IE hijack problem again