Author Topic: PayPal payment no registration  (Read 10338 times)

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Offline NiceID

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Re: PayPal payment no registration
« Reply #15 on: June 22, 2013, 09:21:24 PM »
Honestly i was not planning on spending another 19,99 just because the Avast market system is broken, I hope you understand.

Offline DavidR

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Re: PayPal payment no registration
« Reply #16 on: June 22, 2013, 09:44:13 PM »
Honestly i was not planning on spending another 19,99 just because the Avast market system is broken, I hope you understand.

I certainly wouldn't suggest doing that either.
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Offline Para-Noid

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Re: PayPal payment no registration
« Reply #17 on: June 22, 2013, 10:23:55 PM »
Honestly i was not planning on spending another 19,99 just because the Avast market system is broken, I hope you understand.

I certainly wouldn't suggest doing that either.
Can't say I blame you.
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Offline NiceID

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Re: PayPal payment no registration
« Reply #18 on: June 23, 2013, 09:20:40 PM »
Would like to give this another bump by adding that I still did not receive any form of response on my E-mail nor my Support Ticket...

Offline NiceID

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Re: PayPal payment no registration
« Reply #19 on: June 24, 2013, 11:36:11 AM »
And another day went by without any form of response to my issue.
It is becoming clear how Avast treats their paying customers.
By now I am regretting my purchase.
If by the end of today I do not get any form of positive information (as in my key so i can activate my software) I will open a dispute with Paypal, ask my money back and make sure to leave a detailed post here making clear for future paying customers why it is a terrible idea to purchase from Avast.

Offline Aventador

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Re: PayPal payment no registration
« Reply #20 on: June 24, 2013, 12:17:42 PM »
Why don't you just call?

http://www.avast.com/en-us/contacts

Offline NiceID

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Re: PayPal payment no registration
« Reply #21 on: June 24, 2013, 12:46:49 PM »
You are telling me I need to spend even more money? Thanks for the input but no.

Also I am in Europe and i already tried to call several times, nobody picks up the phone or the lines are closed. Terrible customer support.

Offline DavidR

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Re: PayPal payment no registration
« Reply #22 on: June 24, 2013, 12:52:41 PM »
And another day went by without any form of response to my issue.
It is becoming clear how Avast treats their paying customers.
By now I am regretting my purchase.
If by the end of today I do not get any form of positive information (as in my key so i can activate my software) I will open a dispute with Paypal, ask my money back and make sure to leave a detailed post here making clear for future paying customers why it is a terrible idea to purchase from Avast.

Your problem certainly isn't the norm, but making threats isn't going to resolve it any quicker, if anything the avast users trying to help you here are more likely to give up. Not to mention you already have this topic on the go.
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Offline NiceID

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Re: PayPal payment no registration
« Reply #23 on: June 24, 2013, 12:59:00 PM »
I have to agree that perhaps my post was out of tone and uncalled for.

 But I hope you can understand the frustration of having spend money and being ignored.

Offline Asyn

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Re: PayPal payment no registration
« Reply #24 on: June 24, 2013, 01:03:37 PM »
You can contact them here: http://www.avast.com/contact-form.php (Select: Sales inquiries)
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Offline Aventador

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Re: PayPal payment no registration
« Reply #25 on: June 24, 2013, 03:56:34 PM »
Spend money? Use your cell phone. Heck your putting more effort into this post. Make a phone call. I have purchased several items via online. Never through Pay Pal. Just using my debit card. Never one issue. I bought BitDefender from Download Crew years ago. Never an issue. I highly doubt this is an Avast issue. Call your bank. Call Pay Pal. What does the charge say? Is the charge from Avast?
« Last Edit: June 24, 2013, 03:59:49 PM by Aventador »