Author Topic: Please Help Me [Out of Control Infection]  (Read 3273 times)

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The13thRonin

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Please Help Me [Out of Control Infection]
« on: June 24, 2013, 11:05:57 PM »
Hi all...

Awhile ago I got infected by first the Zero-Access root-kit and although I believe I successfully removed that infection it managed to initiate a lot of downloads before I got rid of it and I then got hit by a Win32:Sirefef root-kit. I scrubbed the computer with various anti-root-kits and anti-malware applications and I thought I was in the all clear. Recently however my computer has been 'hanging' as well as my mouse pointer changing to a weird yellow and pink color or hanging on the updown arrow that you get when trying to readjust a window and after running the same tools again I have found that I am still infected.

I'm not sure where to go from here so I thought I'd seek out assistance. I'm willing to attach any logs needed and download any tools necessary.

I'm running a full MBAM scan as we speak and I'll attach the log after it's finished, when I get back from work.

Would really appreciate any possible help,

~ Ronin

Offline essexboy

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Re: Please Help Me [Out of Control Infection]
« Reply #1 on: June 24, 2013, 11:27:53 PM »
Hi could you follow the steps here http://forum.avast.com/index.php?topic=53253.0

Then attach the logs in this thread

The13thRonin

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Re: Please Help Me [Out of Control Infection]
« Reply #2 on: June 25, 2013, 11:52:20 AM »
MBAM full scan attached.

OTL scan according to instructions attached.

More scans incoming. Working on them as we speak.

Computer seems to only hang when I'm using the mouse and the computer sometimes emits a beep that sounds like the kind of beep you hear when Windows Action Center asks if you want to do something. When it hangs though the whole computer hangs including the keyboard, not just the mouse. Upon opening some applications the screen temporarily goes black.

The13thRonin

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Re: Please Help Me [Out of Control Infection]
« Reply #3 on: June 25, 2013, 12:01:00 PM »
aswMBR.txt attached.

Offline Pondus

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Re: Please Help Me [Out of Control Infection]
« Reply #4 on: June 25, 2013, 12:29:44 PM »
also AdwCleaner - delete log

and your malwarebytes was not updated when you did the scan...
update, run quick scan....no need to post log if nothing is detected

Essexboy will be back later today, usually after work hours european time

« Last Edit: June 25, 2013, 12:32:31 PM by Pondus »

Offline Pondus

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Offline essexboy

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Re: Please Help Me [Out of Control Infection]
« Reply #6 on: June 25, 2013, 03:25:32 PM »
Hi could you attach the combofix log please ... At C:\combofix.txt

The13thRonin

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Re: Please Help Me [Out of Control Infection]
« Reply #7 on: June 26, 2013, 01:14:12 PM »
Hi could you attach the combofix log please ... At C:\combofix.txt

Combofix log attached.

I managed to fix the mouse hanging problem somehow but I'm pretty sure I'm still infected.

The13thRonin

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Re: Please Help Me [Out of Control Infection]
« Reply #8 on: June 26, 2013, 01:19:58 PM »
AdwCleaner log also attached.

Offline essexboy

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Re: Please Help Me [Out of Control Infection]
« Reply #9 on: June 26, 2013, 04:36:05 PM »
I can currently see no infection, what problems are you having ?