Author Topic: Avast scans forever.. or rather, it doesnt  (Read 12231 times)

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Offline CraigB

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Re: Avast scans forever.. or rather, it doesnt
« Reply #15 on: August 09, 2013, 08:00:49 AM »
Be patient Nurph, essexboy should be back on in several hours.

Offline essexboy

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Re: Avast scans forever.. or rather, it doesnt
« Reply #16 on: August 09, 2013, 02:04:50 PM »
What are the sensitivity scans set at for the full scan

Nurph

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Re: Avast scans forever.. or rather, it doesnt
« Reply #17 on: August 09, 2013, 05:35:44 PM »
I tried with High and Normal.
"Use code emulation" is checked, nothing else.

Offline essexboy

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Re: Avast scans forever.. or rather, it doesnt
« Reply #18 on: August 09, 2013, 07:44:53 PM »
This sounds like a glitch within the Avast programme.  First thing would be to try a repair of Avast

Go to Control Panel > Programmes and Features
Select Avast
On the left will be the option Repair Avast
Select that and reboot on completion
Then retry the scan

Nurph

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Re: Avast scans forever.. or rather, it doesnt
« Reply #19 on: August 10, 2013, 09:20:07 AM »
now it holds at SVC: wudfsvc > C:\Windows\system32\svchost.exe

edit: oh yeah.. I did repair avast before ofc.. I do as I am told
« Last Edit: August 10, 2013, 10:30:44 AM by Nurph »

Offline essexboy

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Re: Avast scans forever.. or rather, it doesnt
« Reply #20 on: August 10, 2013, 12:36:04 PM »
Ah sorry I did not notice that you had allready repaired.   The next phase would be a clean install

Lets reinstall Avast

Download Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

  • Run aswClear
  • It will offer to reboot to safe mode .. Accept that

  • Once it has rebooted to safe mode
  • In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
  • Press Uninstall
  • Once complete reboot your system to Normal Mode
  • Reinstall Avast
----------

Nurph

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Re: Avast scans forever.. or rather, it doesnt
« Reply #21 on: August 12, 2013, 07:17:18 AM »
didnt have time to reinstall yet.. will do later

Nurph

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Re: Avast scans forever.. or rather, it doesnt
« Reply #22 on: August 14, 2013, 06:59:17 PM »
So.. finally got around to reinstall avast as you told me to, and exactly how you told me too.


Scan hangs after 8minutes and 20gb scanned items at: SVC: WwanSvc > C:\Windows\system32\svchost.exe

:(

Offline essexboy

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Re: Avast scans forever.. or rather, it doesnt
« Reply #23 on: August 14, 2013, 07:18:46 PM »
OK need to have a think about this and see if there is a setting causing it

Nurph

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Re: Avast scans forever.. or rather, it doesnt
« Reply #24 on: August 14, 2013, 11:26:04 PM »
Finally understand this: SVC: WwanSvc >

its scanning a service thats run under svchost.exe..
So, maybe there is a problem with the services? I noticed, that there is one svchost.exe instance, that I cant kill via task manager.. that one runs these services:
wudfsvc, UxSms, TrkWks, PcaSvc, netman, HomeGroupLostener, hidserv, cscService, AudioEndpointBuilder

the last one the scan stopped at wasnt one of them, though...

Offline essexboy

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Re: Avast scans forever.. or rather, it doesnt
« Reply #25 on: August 14, 2013, 11:31:01 PM »
svchost is the workhorse of windows and is used to run a great deal of the basic windows services

Nurph

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Re: Avast scans forever.. or rather, it doesnt
« Reply #26 on: August 17, 2013, 08:52:15 AM »
bought 2 more years... but problem remains unsolved :-/
btw.. on my notebook everything works fine, there the full scan goes through like a charm.

Offline essexboy

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Re: Avast scans forever.. or rather, it doesnt
« Reply #27 on: August 17, 2013, 11:21:54 AM »
There is something different about your system, could you try a scan from safe mode and see if that works