Author Topic: BSOD with todays update???  (Read 21261 times)

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doingsteel

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Re: BSOD with todays update???
« Reply #15 on: June 27, 2013, 04:50:00 PM »
5 System down here with the same problem.... And one we are still working on because it will not uninstall from safe mode... Fun stuff

Offline essexboy

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Re: BSOD with todays update???
« Reply #16 on: June 27, 2013, 05:05:31 PM »
I have just fixed one where comodo blocked the emergency update, do any of you use comodo ?

Offline Jack91

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Re: BSOD with todays update???
« Reply #17 on: June 27, 2013, 05:11:37 PM »
Yes i saw your other reply, the file i mentioned requesting access. I granted that so surely it allowed it?

Offline essexboy

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Re: BSOD with todays update???
« Reply #18 on: June 27, 2013, 05:13:33 PM »
No it was just a thought as other users appear to have received the EMU and had no problems

TigTex

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Re: BSOD with todays update???
« Reply #19 on: June 27, 2013, 05:14:25 PM »
Same here... all my windows 7 x64 systems failed to boot. after 2 hours of debugging, i found that avast was the problem... Please, fix this ASAP! Crucial problem!

tyraarane

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Re: BSOD with todays update???
« Reply #20 on: June 27, 2013, 05:25:07 PM »
I have just fixed one where comodo blocked the emergency update, do any of you use comodo ?

Don't use Comodo here, just the Windows Firewall. Also no BSODs.

Is there an easy way to check and see if I got any updates to/from Avast's emergency updater? I know Avast itself hasn't updated anything beyond the virus definitions in the past 24 hours, but I may have missed something pushed out by the emergency updater. I think the EMU may have run yesterday morning, but I can't be sure.

Someone up-thread mentioned that affected systems have an aswSP.sys file with a digital signature from June 24, buuuut...my aswSP.sys has a digital signature of June 24, 2013 @ 6:10:22AM. And again, no BSODs.

I think it's likely that a bad update got pushed out somewhere (from the emergency update service or in the virus definitions), and was then pulled back by Avast. It's possible that some of us missed that update entirely due to time zones, and that's why we're not having any problems. (I'm in the US, Eastern Standard time zone. So if the bad emergency update did come out 8+ hours ago like people are saying, well...I was asleep and my PC was off at the time, which may explain why I'm not experiencing any issues. Never got the update.)

Offline pk

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Re: BSOD with todays update???
« Reply #21 on: June 27, 2013, 05:30:30 PM »
We apologize for the inconvenience, BSOD can happen on some x64 systems only (except XP x64) and after your first reboot.
This update was released due to Windows 8.1 Preview.
We've already fixed the problem, thank you for your feedback.
« Last Edit: June 27, 2013, 05:35:46 PM by pk »

Offline DavidR

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Re: BSOD with todays update???
« Reply #22 on: June 27, 2013, 06:02:07 PM »
How will this fix be deployed pk ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

slybo

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Re: BSOD with todays update???
« Reply #23 on: June 27, 2013, 06:12:51 PM »
I am not having any problems but reading this would like to know how do you tell you had an emergency update, I can not find it in the logs, maybe looking at the wrong one? Also is 130626-1 the latest update, by this time I usually would have had 130627-0? thanks

tyraarane

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Re: BSOD with todays update???
« Reply #24 on: June 27, 2013, 10:15:35 PM »
I am not having any problems but reading this would like to know how do you tell you had an emergency update, I can not find it in the logs, maybe looking at the wrong one? Also is 130626-1 the latest update, by this time I usually would have had 130627-0? thanks

I just checked and have been updated to 130627-1. Is this the fix? Will I get caught in a BSOD roundabout the next time I reboot? I have no idea. More communication from Avast on this issue would definitely have been helpful.

Offline drake127

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Re: BSOD with todays update???
« Reply #25 on: June 27, 2013, 11:16:32 PM »
If you already received the update, you should have aswSnx.sys file in your drivers directory (C:\Windows\System32\drivers) with MD5 hash 8C0800CDB501CFC1164B286A0478DC10 (there is also aswSnx.sys.sum file where you can find the hash). Valid for Windows x64.
« Last Edit: June 27, 2013, 11:51:11 PM by drake127 »

Offline miguelgrado

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Re: BSOD with todays update???
« Reply #26 on: June 28, 2013, 12:09:57 AM »
I received last night an emergency update and now I have just received another.no problem with the two (luckily)  ;D

drummerman

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Re: BSOD with todays update???
« Reply #27 on: June 28, 2013, 12:22:43 AM »
BSOD's here too this morning.

Lets see how it goes tomorrow am  ::)

kidd232

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Re: BSOD with todays update???
« Reply #28 on: June 28, 2013, 04:58:00 AM »
My 3 computers got BSOD past 12 hours.
If  I dont want to remove avast, how can I resolve the problem?
replace files? or will get patch to fix it?

Offline jmarc_syd

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Re: BSOD with todays update???
« Reply #29 on: June 28, 2013, 05:14:02 AM »
Yep blue screen  on 4 PCs Windows 7 x64 yesterday after reboot. Great!

Uninstall in safe mode works fine.

I've reverted to version 8.0.1483. No issue anymore.

I'll stay tuned for any update from Avast.