Author Topic: bluescreen because of the aswsp.sys  (Read 3943 times)

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7cmblue

  • Guest
bluescreen because of the aswsp.sys
« on: June 27, 2013, 02:22:52 PM »
hi~everyone,i got some problems with avast.

My system is windows7 sp1 x64,when the avast update completed, i restarted my computer and the bad thing happened  :'(

It was unable to enter the windows beacause of the damn bluescreen !!! so i deleted the aswsp.sys , it's ok now.but it will lose the self-defense function.

how to fix this problem? thanks

here is some informations by bluescreenview. (sorry for the chinese version)
« Last Edit: June 27, 2013, 03:09:05 PM by 7cmblue »

argus

  • Guest
Re: bluescreen because of the aswsp.sys
« Reply #1 on: June 27, 2013, 04:26:59 PM »

  • Download FRST64 to a USB flash drive.
  • Plug the USB drive into the infected machine.
Boot your computer into Recovery Environment

  • Restart the computer and press F8 repeatedly until the Advanced Options Menu appears.
  • Select Repair your computer.
  • Select Language and click Next
  • Enter password (if necessary) and click OK, you should now see the screen below ...


  • Select the Command Prompt option.
  • A command window will open.
    • Type notepad then hit Enter.
    • Notepad will open.
      • Click File > Open then select Computer.
      • Note down the drive letter for your USB Drive.
      • Close Notepad.
  • Back in the command window ....
    • Type e:/frst64.exe and hit Enter (where e: is replaced by the drive letter for your USB drive)
    • FRST will start to run.
      • When the tool opens click Yes to disclaimer.
      • Press Scan button.
      • When finished scanning it will make a log FRST.txt on the flash drive.
  • Next
    • Type Explorer.exe;Services.exe into the Search: field in FRST then click the Search File(s) button.
    • FRST will search your computer for files and when finished it will produce a log Search.txt on the flash drive.
    • Exit FRST.
  • Close the command window.
  • Boot back into normal mode and post me the FRST.txt and Search.txt logs please.

REDACTED

  • Guest
Re: bluescreen because of the aswsp.sys
« Reply #2 on: September 11, 2014, 05:07:34 PM »
Same probem, i've send you the frst.txt and the search.txt files. Thanks in advance.