Author Topic: Avast cannot be updated  (Read 3915 times)

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Beccstah

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Avast cannot be updated
« on: November 15, 2012, 12:19:48 PM »
Hi,

New to the board and I'm having an issue with my avast...I cannot uninstall it nor can I update it from free to my paid edition

below is the error message I keep receiving when attempting to update or uninstall

"error reading product data from C:\Program Files\Alwil Software\Avast5\setup\part-setup_ais-509.vpx setup cannot continue"

is anyone able to assist with this??

Offline Asyn

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Re: Avast cannot be updated
« Reply #1 on: November 15, 2012, 12:22:11 PM »
- Which avast!..?? (Free/Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Ropartz

  • Guest
Re: Avast cannot be updated
« Reply #2 on: July 03, 2013, 10:52:25 PM »
Il y a pas moyen en mode sans échec ?