unmanaged computers in system overview

[babish]

I'm using Small Office Administration. In the dashboard overview I have somo computers with the status Unmanaged. What does it mean? How do I fix this issue? The avast client software is already running in these computers.

Thx in advance.

[jx]

The SOA server has never received communication from these computers.

Possible (most frequent) causes:
1) Unmanaged computers are not running a managed version of avast.
2) The computers actually try to connect to different server (name of IP address of the server has changed). Check the avast5.ini file.

Cheers

jx

[nancy30]

arey these unmanaged computers connected to the internet and do they have a free or licensed version.