Author Topic: windows update 0x80070057  (Read 3103 times)

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17josep17

  • Guest
windows update 0x80070057
« on: July 10, 2013, 10:04:12 AM »
Hi guys...
I think I have a worm in my pc and you already helped me once.... could you please give me some instructions to fix the problem?

I can't update all windows 7 updates and it changes the message each time I restart the computer... 0x80070057 and others

17josep17

  • Guest
Re: windows update 0x80070057
« Reply #1 on: July 10, 2013, 11:45:40 AM »
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Versión de la Base de Datos: v2013.07.10.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
Usuari :: ORDINADOR [administrador]

10/07/2013 11:38:10
mbam-log-2013-07-10 (11-38-10).txt

Tipos de Análisis: Análisis Rápido
Opciones de análisis activado: Memoria | Inicio | Registro | Sistema de archivos | Heurística/Extra | Heurística/Shuriken | PUP | PUM
Opciones de análisis desactivados: P2P
Objetos examinados: 240677
Tiempo transcurrido: 4 minuto(s), 32 segundo(s)

Procesos en Memoria Detectados: 0
(No se han detectado elementos maliciosos)

Módulos de Memoria Detectados: 0
(No se han detectado elementos maliciosos)

Claves del Registro Detectados: 4
HKCR\CLSID\{ae48ed75-5a56-4c5f-bbce-6f1ac3875f66} (PUP.DealPly) -> En cuarentena y eliminado con éxito.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE48ED75-5A56-4C5F-BBCE-6F1AC3875F66} (PUP.DealPly) -> En cuarentena y eliminado con éxito.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE48ED75-5A56-4C5F-BBCE-6F1AC3875F66} (PUP.DealPly) -> En cuarentena y eliminado con éxito.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE48ED75-5A56-4C5F-BBCE-6F1AC3875F66} (PUP.DealPly) -> En cuarentena y eliminado con éxito.

Valores del Registro Detectados: 0
(No se han detectado elementos maliciosos)

Elementos de Datos del Registro Detectados: 0
(No se han detectado elementos maliciosos)

Carpetas Detectadas: 0
(No se han detectado elementos maliciosos)

Archivos Detectados: 0
(No se han detectado elementos maliciosos)

fin)

17josep17

  • Guest
one step further, next done
« Reply #2 on: July 10, 2013, 12:16:33 PM »
Hi. I attach the files and I did the next step already... shall I go back and o it again?

17josep17

  • Guest
aswMBR done .... too fast?
« Reply #3 on: July 10, 2013, 12:19:07 PM »
Hi again... I already did the step I mention in my previous post.
Do I have to do anythig in between?

Offline essexboy

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  • Dragons by Sasha
    • Malware fixes
Re: windows update 0x80070057
« Reply #4 on: July 10, 2013, 03:44:46 PM »
OK lets see if we can resolve this

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
SRV - [2013/07/09 09:51:52 | 000,148,000 | ---- | M] (DealPly Technologies Ltd) [Disabled | Stopped] -- C:\Program Files (x86)\DealPlyLive\Update\DealPlyLive.exe -- (dealplylivem)
SRV - [2013/07/09 09:51:52 | 000,148,000 | ---- | M] (DealPly Technologies Ltd) [Disabled | Stopped] -- C:\Program Files (x86)\DealPlyLive\Update\DealPlyLive.exe -- (dealplylive)
[2013/07/09 09:51:50 | 000,000,000 | ---D | M] (DealPly Shopping) -- C:\Users\Usuari\AppData\Roaming\mozilla\Firefox\Profiles\4gukxw3s.default\extensions\{906000a4-88d9-4d52-b209-7a772970d91f}
[2013/07/09 09:51:54 | 000,000,000 | ---D | C] -- C:\Users\Usuari\AppData\Local\DealPlyLive
[2013/07/09 09:51:54 | 000,000,000 | ---D | C] -- C:\ProgramData\DealPlyLive
[2013/07/09 09:51:54 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\DealPlyLive
[2013/07/09 09:50:41 | 000,000,000 | ---D | C] -- C:\Users\Usuari\AppData\Roaming\igdhbblpcellaljokkpfhcjlagemhgjl
[2013/07/09 09:39:37 | 000,000,000 | ---D | C] -- C:\Users\Usuari\Desktop\DownLite Downloads
[2013/07/09 09:39:36 | 000,000,000 | ---D | C] -- C:\Users\Usuari\AppData\Roaming\DownLite
[2013/07/09 09:39:05 | 000,000,000 | ---D | C] -- C:\Users\Usuari\AppData\Local\hosts
[2013/07/09 09:39:36 | 000,000,000 | ---D | M] -- C:\Users\Usuari\AppData\Roaming\DownLite
[2013/07/09 19:24:12 | 000,000,000 | ---D | M] -- C:\Users\Usuari\AppData\Roaming\igdhbblpcellaljokkpfhcjlagemhgjl

:Files
C:\Windows\Installer\{e3c7e65a-f3d7-4449-ffd6-97f418d3e539}

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN

Download this MS troubleshooter and run http://go.microsoft.com/?linkid=9830262

Are you able to update windows now ?