Author Topic: Avast engine update popup mis-reporting version  (Read 3002 times)

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stduc

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Avast engine update popup mis-reporting version
« on: July 14, 2013, 11:19:03 AM »
Recently my netbook, Windows 7 starter is reporting the wrong version when the definitions file is updated. For example, this morning the popup reported version 130713-0 but checking in maintenance showed 130714-0

It would be nice to fix this. But I don't relish re-installing!

Offline Asyn

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Re: Avast engine update popup mis-reporting version
« Reply #1 on: July 14, 2013, 11:19:56 AM »
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.704] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

stduc

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Re: Avast engine update popup mis-reporting version
« Reply #2 on: July 15, 2013, 03:16:40 PM »
Seems a bit drastic! However, Avast seems to have sorted itself out today - after a week or so of reporting the wrong version this morning it got it right! I'll keep an extra careful eye on it for a bit longer though. The fact I hadn't used the machine for a month or so may have had something to do with it.

Offline DavidR

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Re: Avast engine update popup mis-reporting version
« Reply #3 on: July 15, 2013, 03:44:30 PM »
The Repair is far from drastic, the 4 step instruction makes it seem daunting, it really isn't.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline abruptum

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Re: Avast engine update popup mis-reporting version
« Reply #4 on: July 18, 2013, 05:13:54 PM »
I just experienced the same problem.There was pop up with the VPS I already
had - 130717-1.
Latest virus definition here : http://www.avast.com/virus-update-history
 is 130718-2.
Also after pop up Avast shortcut was placed on the desktop.
I tried manually to update Virus definitions and it said that it is latest version - 130718-2
although under Maintenance there was 130717-1 version.
After Windows restart Avast is showing under Maintenance tab correct version - 130718-2,
but it placed Avast shortcut again on the desktop.
I hope this was just some glitch.I'll keep an eye on it.
BTW I don't need desktop shortcut because I always use system tray icon and i have
Avast desktop gadget also.


stduc

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Re: Avast engine update popup mis-reporting version
« Reply #5 on: July 18, 2013, 05:19:14 PM »
A temp glitch is what I'm hoping it is too. I didn't get a desktop icon - possibly because I don't, as a rule, run with admin rights. For me the version reported by maintenance has so far been correct every time I've looked that is. What do you see if you ask for last popup message? Currently I see the correct version 130718-2

Offline abruptum

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Re: Avast engine update popup mis-reporting version
« Reply #6 on: July 18, 2013, 05:30:33 PM »
There is no last popup message after Windows restart.Option to show message is greyed out,
but that is normal.I'll wait for the next update to see if everything is OK.

Offline abruptum

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Re: Avast engine update popup mis-reporting version
« Reply #7 on: July 18, 2013, 08:46:08 PM »
Everything is fine.Few minutes ago I had popup message about update to version 130718-3.
Version in Maintenance tab is also 130718-3.
I don't know what was the problem before.