Author Topic: Internet Mail Provider Problem after Update  (Read 11053 times)

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Athene

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Internet Mail Provider Problem after Update
« on: April 24, 2005, 11:47:51 PM »
Hello all...

After the update to 4.6.652, everything was working fine. Today I have to manually start the internet mail provider (stop the provider, use on-access control, start it and then it is ok)
I do not have to power off for 4-5 minutes for it to take effect--it does start running immediately.
A repair did not work...

Should I go ahead a do another install, or is there a simple solution that I am overlooking?
I ask about a simple solution because I don't want to go through the same mess as before when I had problems with the internet mail provider...

Thank you,
Annie

Offline vojtech

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Re: Internet Mail Provider Problem after Update
« Reply #1 on: April 25, 2005, 11:34:47 AM »
And why did you have to stop & start Internet Mail ?

Athene

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Re: Internet Mail Provider Problem after Update
« Reply #2 on: April 25, 2005, 01:52:15 PM »
Greetings, vojtech...
Because it did not start automatically. After the last problem I had with the internet mail provider, I have the habit of making sure all providers are working before I go online. (Hovering over the a icon to make sure there are 5 of the 8 providers running--I do not use P2P, Instant Messaging, or Outlook).
This problem occurs only with internet mail provider, the others start automatically...

Again this morning, I had to start it manually. And I usually wait 4-5 minutes to make sure that all programs are loaded before I open IE.

Annie

Offline vojtech

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Re: Internet Mail Provider Problem after Update
« Reply #3 on: April 25, 2005, 05:13:37 PM »
So the Internet Mail was 'waiting for a subsystem to start' ?

Athene

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Re: Internet Mail Provider Problem after Update
« Reply #4 on: April 26, 2005, 02:36:06 PM »
So the Internet Mail was 'waiting for a subsystem to start' ?


No...
Again this morning I had to stop the internet mail provider, then manually start it from On-Access Protection Control. It started with "waiting for a subsystem to start" then, within a few seconds, the provider is currently running.


Annie

Offline vojtech

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Re: Internet Mail Provider Problem after Update
« Reply #5 on: April 26, 2005, 02:55:43 PM »
And what is the status of Internet Mail after restart ?

Athene

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Re: Internet Mail Provider Problem after Update
« Reply #6 on: April 28, 2005, 11:54:29 AM »
As long as I manually start the internet mail provider, it runs. It does not start automatically...

Annie

again, a repair does not resolve the problem.

Offline Lisandro

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Re: Internet Mail Provider Problem after Update
« Reply #7 on: April 28, 2005, 02:17:00 PM »
As long as I manually start the internet mail provider, it runs. It does not start automatically...
But when you open Outlook Express, for instance, does the provider start to run?
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Walker

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Re: Internet Mail Provider Problem after Update
« Reply #8 on: April 29, 2005, 12:54:47 AM »
Athene,

Is this the same problem as before?... ie the problem that Vojtech resolved with a patch.

If so, perhaps you should ask Vojtech if the previous patch was incorporated into the updated version of Avast!.

If not, updating may have overwritten that patch/fix.

Good luck
W.

Offline Lisandro

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Re: Internet Mail Provider Problem after Update
« Reply #9 on: April 29, 2005, 03:26:07 AM »
Athene, follow Walker's wisdom  8)
Good to see you round here. Hope everything is fine with you and your wife  :)
The best things in life are free.

Walker

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Re: Internet Mail Provider Problem after Update
« Reply #10 on: April 29, 2005, 03:37:29 AM »
Good to see you round here. Hope everything is fine with you and your wife  :)

Thank you Technical.

I hope everything is well with you too and I remember your mother with my best wishes.

W.

Athene

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Re: Internet Mail Provider Problem after Update
« Reply #11 on: April 29, 2005, 02:36:05 PM »
Walker and Technical, thank you for your replies...

Walker, the problem is not the same. I can manually start the internet mail provider--I must stop it then use On-Access Protection Control to start it. Within a few seconds, it goes from "waiting for a subsystem to start" to the provider is currently running. I do not have to power down for it to start.

Technical, it will not start when I open Outlook Express unless I have manually started it.

For right now, all I care about is being able to safely do personal business online.
My grandfather died yesterday...last week, my father's favorite Aunt Polly died. That's three deaths in the family in a very short time.
So all I really care about is being protected when I need to do any transactions online.  I'll addresss the mail provider problem later...

Annie

Offline Lisandro

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Re: Internet Mail Provider Problem after Update
« Reply #12 on: April 29, 2005, 02:46:37 PM »
For right now, all I care about is being able to safely do personal business online.
My grandfather died yesterday...last week, my father's favorite Aunt Polly died. That's three deaths in the family in a very short time.
So all I really care about is being protected when I need to do any transactions online.  I'll addresss the mail provider problem later... Annie

So sad  :'(  :'(
Your mother talk me about aunt Polly a long time ago. She admired him very much.
What can we say about computers when real life come so deep hard  :-[ :-\

About avast!, most probably the new update messed everything again in your system.
I can't imagine what is happening as I never had this trouble. For me avast! worked every time since from the beginning  :-[
The best things in life are free.

Athene

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Re: Internet Mail Provider Problem after Update
« Reply #13 on: April 29, 2005, 03:07:25 PM »
Thank you, Technical...

It will all work out. It's just easier now to let things go until my heart hurts less.
But I still have trust in Avast! protecting my computer and that is a relief.
Strange, but it took me this long to realize this is my computer, and to stop thinking of it as my mother's.

Sorry, I got too Off Topic...

Annie

Walker

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Re: Internet Mail Provider Problem after Update
« Reply #14 on: April 29, 2005, 03:32:55 PM »
Walker, the problem is not the same.

Athene,

I am sorry to hear about your sad news. My best wishes to you and your family.

I understand that there are subtle differences, but it is very similar to your previous problem and because the underlying cause was never found it may well be related.

I assume your machine ran ok after Vojtech's patch. I also assume that you still have the extra ashMaiSv entries stuck in the registry. This is what confused Avast!’s provider startup the previous time and I am guessing it may be again… albeit with a little different behaviour.

Check with Voj and ask him if you should run that patch again with this new Avast! version.

W.
« Last Edit: April 29, 2005, 03:47:47 PM by Walker »