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Author Topic: Mail Shield Security Exclusion?  (Read 9744 times)

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JPili

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Mail Shield Security Exclusion?
« on: July 21, 2013, 10:19:03 AM »
I keep getting that alert and I keep pressing cancel but it keeps popping up.. How do I prevent it from popping up again? It pops up every two minutes....
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Offline Asyn

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Re: Mail Shield Security Exclusion?
« Reply #1 on: July 21, 2013, 10:27:08 AM »
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JPili

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Re: Mail Shield Security Exclusion?
« Reply #2 on: July 21, 2013, 10:43:08 AM »
How do I know which mail client I have?
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Offline Asyn

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Re: Mail Shield Security Exclusion?
« Reply #3 on: July 21, 2013, 10:52:57 AM »
Quote from: JPili on July 21, 2013, 10:43:08 AM
How do I know which mail client I have?

If you open it, it should mention its name somewhere. ;)
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Offline Pondus

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Re: Mail Shield Security Exclusion?
« Reply #4 on: July 21, 2013, 11:07:30 AM »
they usually have a help button at top....and if you click that there may be a about button ?
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JPili

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Re: Mail Shield Security Exclusion?
« Reply #5 on: July 21, 2013, 11:41:15 AM »
The only names I see are Avast mail scanner root and uTorrent. The only mail clients in the instructions are Thunderbird, SeaMonkey and Bat. I don't even use any of those mail clients.
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Offline Asyn

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Re: Mail Shield Security Exclusion?
« Reply #6 on: July 21, 2013, 11:46:53 AM »
Quote from: JPili on July 21, 2013, 11:41:15 AM
The only names I see are Avast mail scanner root and uTorrent. The only mail clients in the instructions are Thunderbird, SeaMonkey and Bat. I don't even use any of those mail clients.

So, which one(s) do you use..??
When (exactly) does this pop-up occur..??
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

JPili

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Re: Mail Shield Security Exclusion?
« Reply #7 on: July 21, 2013, 12:11:09 PM »
It pops up at random times, mostly when I'm watching a video on VLC player. It's confusing since I don't even use a mail client.
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Offline Pondus

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Re: Mail Shield Security Exclusion?
« Reply #8 on: July 21, 2013, 12:17:14 PM »
do you use a torrent program?
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JPili

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Re: Mail Shield Security Exclusion?
« Reply #9 on: July 21, 2013, 12:22:03 PM »
Yes. BitTorrent.
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Offline Pondus

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Re: Mail Shield Security Exclusion?
« Reply #10 on: July 21, 2013, 12:25:11 PM »
if i remeber correct some of these torrent programs use the same ports as mail Clients and avast think it is a mail program

there have been similar cases about this before..... cant remeber how it was solved....
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JPili

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Re: Mail Shield Security Exclusion?
« Reply #11 on: July 21, 2013, 12:27:15 PM »
Oh... If you remember, can you tell me right away? Thanks :D
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Offline Pondus

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Re: Mail Shield Security Exclusion?
« Reply #12 on: July 21, 2013, 12:28:17 PM »
Quote from: JPili on July 21, 2013, 12:27:15 PM
Oh... If you remember, can you tell me right away? Thanks :D
i have PMd somone.....check back later
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Offline Asyn

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Re: Mail Shield Security Exclusion?
« Reply #13 on: July 21, 2013, 12:29:51 PM »
Quote from: JPili on July 21, 2013, 12:11:09 PM
It's confusing since I don't even use a mail client.

If you don't use a mail client, you can disable or uninstall the mail shield.
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Offline Pondus

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Re: Mail Shield Security Exclusion?
« Reply #14 on: July 21, 2013, 12:44:38 PM »
yepp....i guess that is one solution.   ;)

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