Author Topic: installer never continues, just endlessly animates  (Read 1589 times)

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Offline netrek

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installer never continues, just endlessly animates
« on: July 23, 2013, 03:59:51 AM »
I downloaded the latest avast today (Windows 7 Ultimate x64) and when I ran the installer (avast_free_antivirus_setup.exe) it crashed halfway through the installation phase. I thought no problem I'll just run it again, but when I try to run it again the installer never continues on from the initial window  (showing the animation) and so I can't install avast. Install is being done on a clean machine.

Here is what it shows:
http://img600.imageshack.us/img600/4586/vtkq.png

I let it run for 2 hours and finally killed the process.

I even tried deleting avast.setup in C:\Users\Administrator\AppData\Local\Temp\_av_sfx.tm~ad188b5b-2fee-429d-8499-3ed6533c4501
And ran the installer again, but that didn't make any difference.

I've run the installer several times now and it does the same irritating thing every time.
« Last Edit: July 23, 2013, 04:02:52 AM by netrek »

marc-d-l

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Re: installer never continues, just endlessly animates
« Reply #1 on: July 23, 2013, 04:30:08 AM »
Try downloading a fresh copy. You might have a corrupt file.

Offline netrek

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Re: installer never continues, just endlessly animates
« Reply #2 on: July 23, 2013, 05:33:52 AM »
Thanks. I got it working now!  :D