Good...when you ran
OTL the first time did it create a log named
Extras.txt? If so could you attach that please? If not please do the following...
Please open OTL.
- Make sure all other windows are closed and to let it run uninterrupted.
- When the window appears, click the None button near the top (it may looked greyed out)
- In the Extra Registry section change it to All
- Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open 2 notepad windows,
OTL.Txt and
Extra.txt. Please attach the Extra.txt.
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