I'm using Avast version 4.6.652
I'm using 0517-0
I'm using Windows XP Professional with SP1. I had
problems with SP2 so I'm sticking with this for now.
If you really need my hardware, I can figure up the
list, but the problem seems software related. After
having quite a bit of connection troubles recently, I
updated the software last week. It asked me to reboot,
and when it was done, it notified me of an
incompatibility with ZoneAlarm Firewall. It said it
shut down whatever was causing the problem. After
this, my problems with my connection seemed gone. I
have DSL connected through a gateway, my computer has
a network card that connects to that. What was
happening is that I'd be connected as far as my
computer was concerned, but I couldn't access anything
on the internet. After the update disabled the
incompatible piece of software, this seemed to
disappear. It wasn't an instantaneous problem either.
It built up over time. At first it took days of usage,
perhaps a week or more, before I'd have a problem.
Then it got to where it only took hours. I thought
the problem was solved, but last night it came back
again. I had rebooted only a few hours before. It
seems the more I use the internet, the quicker the
problem builds up. Then I just can't access anything,
though my connection is shown as still there. I even
shut down Avast, but that didn't help. I'm not sure
what the problem is.
So does anyone have any suggestions? I realize the Zone Alarm problem is known, but what am I to do? I have the free version of Zone Alarm, btw. I don't know exactly what to disable or where in either program. I know web shield is still active in Avast. I guess it just shut down the transparent proxy part of itself in the latest version? Please do advise.