Consumer Products > Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
I think i've been hacked, what should i do?
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roadscum:
Thanks for your reply, i still don't understand why that unknown account keeps cropping up, nor why i am locked out of stuff like 'Documents and Settings' despite being logged on as an admin. Am i just being thick and paranoid? Wouldn't be the first time!

(yet another screenshot attached)
Pondus:
if you want a malware check....


follow guide and attach the requested logs  (not copy and paste)   http://forum.avast.com/index.php?topic=53253.0

run in order listed
AdwCleaner / Malwarebytes / OTL / aswMBR

when done removal experts will be notified and check the logs for infections....

if trouble running any of the Tools, try run from safe mode..

roadscum:
Ok, thanks for your help. I've read the instructions in the link you suggested and have attached logs for

AdwCleaner

MBAM

OTL

I'll attach the aswMBR log in my next reply.

Happy hunting!
roadscum:
ah, looks like only one log attached, i shall try again!
Pondus:
do you also have aswMBR log ?
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