Author Topic: Payment authorization failed but 90 days subscription activated  (Read 696 times)

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Offline nyyx

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Hi, I need some explanation and help. So, I’m new to Avast. Last night I downloaded Avast Free Antivirus and kinda want to have the trial pack. So in the process, Avast required me to fill my bank account details and when I proceed to purchase, it stated “Payment Authorization Failed”. Tried twice and still the same. I don’t get any invoice from Avast. Then I came across under Subscription tab and it stated as the attachment below.

So my concern is, was the payment succeeded or not? Do I will be charged for any fees after 90 days? Help please 😭

Offline Asyn

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Re: Payment authorization failed but 90 days subscription activated
« Reply #1 on: June 07, 2020, 06:45:52 AM »
-> https://support.avast.com/article/24/ (Orders/Subscriptions/Refunds)
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0