Author Topic: Online installer fails to download  (Read 3837 times)

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vadek

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Online installer fails to download
« on: July 30, 2013, 07:04:27 PM »
Unfortunately, this was earlier today on a client's laptop and I can't remember the exact message. When you download Avast! these days it only downloads an installer, which then proceeds to download the whole thing. I wanted to install Avast! on the client's laptop but the installer said it was unable to download the main program. I rebooted and tried again and it still failed. I ended up installing Microsoft Security Essentials instead.

So I've been looking for a full Avast! offline installer, but they don't seem to provide that any more. You probably don't care but you just lost another customer for your free product, guys. I can't see me recommending Avast! to friends and colleagues if the installer chokes on the main download.

Offline Asyn

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Re: Online installer fails to download
« Reply #1 on: July 30, 2013, 07:08:31 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

vadek

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Re: Online installer fails to download
« Reply #2 on: July 30, 2013, 07:11:42 PM »
That was quick!! THANKS!!   :D

Offline Asyn

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Re: Online installer fails to download
« Reply #3 on: July 30, 2013, 07:13:19 PM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Gopher John

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Re: Online installer fails to download
« Reply #4 on: July 30, 2013, 08:31:53 PM »
When I went to http://www.avast.com/index and clicked on the free version just now, I was served the full 112 MB installer file.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

arkblazer

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Re: Online installer fails to download
« Reply #5 on: March 15, 2014, 05:55:23 AM »
Im having the same problem >< everytime in try 5o download the setup.exe it shows that it failed to download.   

Offline Asyn

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Re: Online installer fails to download
« Reply #6 on: March 15, 2014, 06:00:03 AM »
Im having the same problem >< everytime in try 5o download the setup.exe it shows that it failed to download.   

-> http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0