Author Topic: Definitions update feezes on 'Initializing, please wait.'  (Read 19128 times)

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Offline essexboy

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Re: Definitions update feezes on 'Initializing, please wait.'
« Reply #15 on: August 06, 2013, 08:45:54 PM »
Not sure but we can check, although changing access controls can cause weird problems

Download OTL  to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.


  • Select All Users
  • Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir "%systemdrive%\*" /S /A:L /C
CREATERESTOREPOINT


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Post  both logs

Offline NinjaMonkey

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Re: Definitions update feezes on 'Initializing, please wait.'
« Reply #16 on: August 07, 2013, 12:12:55 AM »
What does that tell ye?

Offline NinjaMonkey

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Re: Definitions update feezes on 'Initializing, please wait.'
« Reply #17 on: August 07, 2013, 02:51:00 PM »
Just got an alert saying Avast definitions had been automatically updated. That's new...

My computer is still behaving very strangely though. Avast still takes a long time to respond to any commands.

Offline essexboy

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Re: Definitions update feezes on 'Initializing, please wait.'
« Reply #18 on: August 07, 2013, 03:48:23 PM »
Could you disable spybot teatimer and see if that makes a difference


Offline NinjaMonkey

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Re: Definitions update feezes on 'Initializing, please wait.'
« Reply #19 on: August 07, 2013, 05:14:23 PM »
Can't find teatimer anywhere on my computer. Maybe it didn't come with this version. Wouldn't uninstalling Spybot get rid of teatimer anyway?

Offline CraigB

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Re: Definitions update feezes on 'Initializing, please wait.'
« Reply #20 on: August 07, 2013, 05:48:14 PM »
Wouldn't uninstalling Spybot get rid of teatimer anyway?
Yes

Offline NinjaMonkey

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Re: Definitions update feezes on 'Initializing, please wait.'
« Reply #21 on: August 07, 2013, 06:24:56 PM »
So I've tried that. Makes no difference.

It seems to be some kind of virus that is affecting my system pretty deep.  :(

Offline essexboy

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Re: Definitions update feezes on 'Initializing, please wait.'
« Reply #22 on: August 07, 2013, 06:58:18 PM »
I can see no indication of malware in the logs that you posted.  It may be worth using a programme to set windows to default settings with regards to access and ownership

Download  Windows Repair (all in one)  from this site

Install the programme then run



Go to step 3 and allow it to run SFC



On the start repairs tab click start


Select the following  items and tick restart system when finished

    • Reset registry permissions
    • Reset file permissions
    • Restore Important windows services
    • Set windows services to default[/b]


    Offline NinjaMonkey

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    Re: Definitions update feezes on 'Initializing, please wait.'
    « Reply #23 on: August 08, 2013, 02:22:19 AM »
    OK I tried that. Avast is still crashing.

    The only thing that's changed is that now the desktop shortcuts have a padlock symbol to accompany their lack of logo.
    « Last Edit: August 08, 2013, 10:54:49 AM by NinjaMonkey »

    Offline essexboy

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    Re: Definitions update feezes on 'Initializing, please wait.'
    « Reply #24 on: August 08, 2013, 07:46:22 PM »
    Do you have a windows CD as a repair to the system looks to be the next stage

    Offline NinjaMonkey

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    Re: Definitions update feezes on 'Initializing, please wait.'
    « Reply #25 on: August 09, 2013, 02:01:14 AM »
    I don't have a CD, no. But I tried to repair the system from the Advanced Boot Menu when I was having the aswrvrt.sys error, and it didn't work.

    Maybe it will be different now I've ran a virus scan and reinstalled Avast?


    Oh also, I tried to error check the C: drive before any of these problems really started, when the computer was sometimes freezing on startup, but would always boot in the end if I kept trying. I thought it might be an error so I error checked, but then near the end of the check it said something like, 'Insufficient disk space to fix errors' even though I quite a lot of free space on the disk. It kept repeating this message in DOS and I had to power off. That was when the system stopped starting and I got the aswrvrt.sys error. Maybe that was the start. But anyway, should I maybe try to error check again? Why do you think it told me I didn't have enough space? I had 90GB or so at that time.


    Sorry to ask so much of you. I really appreciate all this time you're taking to assist me.
    « Last Edit: August 09, 2013, 02:06:55 AM by NinjaMonkey »

    Offline essexboy

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    Re: Definitions update feezes on 'Initializing, please wait.'
    « Reply #26 on: August 09, 2013, 02:01:50 PM »
    To me that sounds like an HDD error

    What hard drive is on your system ?  I will see if I can locate a diagnostic for it

    Offline NinjaMonkey

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    Re: Definitions update feezes on 'Initializing, please wait.'
    « Reply #27 on: August 09, 2013, 09:24:12 PM »
    Ah great, thanks.

    It's a Western Digital Caviar Black 500 GB SATA Hard Drive 7200 - WD5001AA

    Offline essexboy

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    Re: Definitions update feezes on 'Initializing, please wait.'
    « Reply #28 on: August 09, 2013, 11:31:13 PM »
    Could you downloads and install the diagnostic from here http://support.wdc.com/product/download.asp?groupid=613&sid=3
    Initially run the quick test and let me know the result

    Offline NinjaMonkey

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    Re: Definitions update feezes on 'Initializing, please wait.'
    « Reply #29 on: August 10, 2013, 12:25:53 AM »
    It passed the quick test.

    I guess the results are irrelevant if it passes, no?

    Shall I run a full test?