Infected with Win32:malware.gen .... Please help !!!

[essexboy]

Do you wish me to remove the tools prior to you going ?

[Hakimati]

Here is the Result of the OTL scan with fix ......... I will remove all tools when you say its over i just require 1 av and have comodo firewall  i do keep Malwarebytes just as a backup ...... it freeware 

[essexboy]

If there are no further problems

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall
   (Notice the space between the "x" and "/")
  then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button



: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

[Hakimati]

  Very nice walk thought thanks ....... about  Trusteer http://www.wilderssecurity.com/showthread.php?t=320410 This do not seems to be very encouraging  ....... As for java i think i can live without it ...........

[Pondus]

recomended if you use removable media  http://www.mcshield.net/    it is install and forget   

[Hakimati]

Hello ..... Despite all of your good effort am still getting the alert !! ........ Please help ........
sometime till remains ........
 

[essexboy]

Do you get the same alert when you use IE ?

Could you run a fresh OTL scan please

[Hakimati]

Hello,

there is the new OTL scan log + avast warning when i visited a tech site for a review on sony walkman ... Just thought to include it also if it connected .......

[essexboy]

That indicates that free download manager is trying to download something, do you have anything in the download queue ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:Commands
[CREATERESTOREPOINT]

:OTL
[2011-12-17 02:44:50 | 000,002,067 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\blekkotb.xml
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found.
O2 - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

[Hakimati]

Run the fix uploading with the reply .... No i do not have any thing in FDM download list waiting for download ... I can use IE to see if this is just firefox for a weeks for soo ....... Please also included whats going on my system ...

[essexboy]

Are you still getting the alerts, does it happen on a specific website

[Hakimati]

Not specific time & interval but it happens ..... after i run the custom otl fix restarted & lunched firefox avast has not alerted me for now .... but i am not certain about it ........ as if you can see the avast virus chest snap shot i attached earlier although i use fire fox every day but there have been gaps for the alert .......... Not specific website it come just when i lunch firefox & the only website set as homepage is google.co.in

[Hakimati]

Till getting it .......  . I have cleared very thing in firefox from history to caches to very thing ........ I think will use IE for a week to see what happens ..........

[essexboy]

OK that shows me exactly what it is Mcommon a hard bit of stuff to remove

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:Commands
[CREATERESTOREPOINT]

:OTL
DRV - File not found [Kernel | On_Demand | Unknown] -- -- (a3uvy1lf)
[2013-03-20 03:19:10 | 000,000,871 | ---- | M] () -- C:\Users\KING JOHN\AppData\Roaming\Mozilla\Firefox\Profiles\klc9xlvr.default\searchplugins\freemake.xml
[2013-07-30 18:56:15 | 000,001,135 | ---- | M] () -- C:\Users\KING JOHN\AppData\Roaming\Mozilla\Firefox\Profiles\klc9xlvr.default\searchplugins\webwebweb.xml
[2011-12-17 02:44:50 | 000,002,067 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\blekkotb.xml
[2011-04-01 10:37:00 | 000,002,046 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\fcmdSrchddr.xml
[2013-03-20 03:19:10 | 000,000,871 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\freemake.xml
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

[Hakimati]

Thanks for the extra effect  .... I will run the fix & put the log file in reply as soon as i get home.... Just wanted to know what it is Mcommon I tried to google it but did not find any thing. Please Enlighten me what is this malware & possible sources of infect so that i may avoid it in future.