Author Topic: Avast Free 8.0.1489 will not update since 8th August 2013  (Read 23427 times)

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Offline Asyn

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #15 on: August 13, 2013, 12:21:15 PM »
Well I did the uninstall of current Avast version, had already > again > downloaded today the latest Avast from site. Wouldn't work, wouldn't load, crashed the pc four times to blue screen. So today's download of Avast was deleted & now, after almost all day fighting with this, I have the original avast > only now it doesn't recognize I'm on Chrome or the Windows XP > both of which I've entered into settings PLUS THE DAMN PROGRAM WILL NOW NOT TURN ON!!!!!!!!! I'M FLYING BLIND!!! This is not the first, second, third or fourth time THIS YEAR over problems with Avast programming. Really over the rubbish now. >:(

- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV did you use before avast!..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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sandlwood

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #16 on: August 13, 2013, 12:30:46 PM »
Windows XP > SP = BigPond > no other AV > prior to Avast was Microsoft Security Essentials, MalwareBytes & AVG. I downloaded MSE today but when I ran that, pop up of 'corrupted file'. Really over it.
« Last Edit: August 13, 2013, 12:35:00 PM by sandlwood »

Offline Asyn

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #17 on: August 13, 2013, 12:37:06 PM »
Windows XP

- 32/64 Bit..?
- which SP..? (1/2/3..??)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

sandlwood

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #18 on: August 13, 2013, 04:54:29 PM »
32 & sp3

sandlwood

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #19 on: August 14, 2013, 12:11:18 AM »
Just tried about 10 days of system restore points > none worked > Avast still will not turn on & comes up as 'not responding'. Each time net is turned on, browser comes up for Avast Chrome extension for completing installation but can't redo extension download for already downloaded...

sandlwood

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #20 on: August 14, 2013, 01:10:48 AM »
Reinstalled Avast again. Program has now turned on, anti virus updates done automatically & program is to date. Good luck to the OP's with same issue. Glad it's over at this end. :P

Offline Asyn

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #21 on: August 14, 2013, 07:49:53 AM »
OK, thanks for the feedback.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline havildar

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #22 on: August 15, 2013, 01:07:48 PM »
Congratulations, sandlwood.

I've just tried Add/Remove Programs> Avast> change/repair (as you did) and came up with the same result: 'Error processing packages. Please use full update.'

OK, so update now brings up Engine and Database update  Step 1/2  File download vps_32-b71-b70.vpx where the Overall Progress bar gets to about 5mm along, then hangs for 4mins 17secs. Clicking OK confirms connection enabled and update confirmed with time and date. Home page also confirms 'Everything up to date'.

Clearly, this is wrong, for I'm still on 130802-2.

Considering this thread has been viewed in excess of 520 times, it would appear to be a major problem for Avast free users. Would it not be appropriate for Avast officially, to make available some kind of fix that doesn't involve a complete uninstall/ reinstall?

Windows XP Sp3 Home desktop, Windows 10 Pro laptop, Avast 17.8.2318 Free , Malwarebytes Anti-malware (free), SpywareBlaster. SuperAntispyware, WOT. Firefox Quantum.

Offline Asyn

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #23 on: August 15, 2013, 01:31:05 PM »
I've just tried Add/Remove Programs> Avast> change/repair (as you did) and came up with the same result: 'Error processing packages. Please use full update.'

See: Reply #5
Did you try that yet..!?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline havildar

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #24 on: August 15, 2013, 01:40:52 PM »
Hello Asyn,

If you mean 'Download and run: http://files.avast.com/iavs5x/vpsupd.exe' , then no, I haven't run it yet but I'm wondering if that is more than likely to produce the same result as sandlwood got, considering the program itself thinks it's up to date and the red warning slider no longer appears.
Windows XP Sp3 Home desktop, Windows 10 Pro laptop, Avast 17.8.2318 Free , Malwarebytes Anti-malware (free), SpywareBlaster. SuperAntispyware, WOT. Firefox Quantum.

Offline Asyn

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #25 on: August 15, 2013, 01:52:23 PM »
Hello Asyn,

If you mean 'Download and run: http://files.avast.com/iavs5x/vpsupd.exe' , then no, I haven't run it yet...

Please do so.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline havildar

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #26 on: August 15, 2013, 01:55:50 PM »
OK, Asyn,

I'll give it a try and report back later ... maybe considerably later, I regret to say ....
Windows XP Sp3 Home desktop, Windows 10 Pro laptop, Avast 17.8.2318 Free , Malwarebytes Anti-malware (free), SpywareBlaster. SuperAntispyware, WOT. Firefox Quantum.

Offline Asyn

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #27 on: August 15, 2013, 01:57:56 PM »
OK, Asyn,

I'll give it a try and report back later ... maybe considerably later, I regret to say ....

NP, report back whenever you've time. ;)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline havildar

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #28 on: August 15, 2013, 03:10:43 PM »
Just to confirm this has not worked.

I downloaded and ran the VPS file from  http://files.avast.com/iavs5x/vpsupd.exe but it resulted in a simple message:

'VPS database is already up to date.'

So, no further forward and I'm very reluctant to commit to the often time-consuming, not to say hazardous process of uninstall/ re-install, even though no other AV program has ever been installed on this computer.

 My feeling is that Avast issued something in an automatic update in early August 2013 that has caused this malfunction and I would like to think they would feel bound to put it right. 
Windows XP Sp3 Home desktop, Windows 10 Pro laptop, Avast 17.8.2318 Free , Malwarebytes Anti-malware (free), SpywareBlaster. SuperAntispyware, WOT. Firefox Quantum.

Offline Asyn

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Re: Avast Free 8.0.1489 will not update since 8th August 2013
« Reply #29 on: August 15, 2013, 04:21:20 PM »
My feeling is that Avast issued something in an automatic update in early August 2013 that has caused this malfunction...

I don't think so, else the forum would be full of complaints.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0