Author Topic: Help removing malware please!  (Read 6323 times)

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mcs0083

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Re: Help removing malware please!
« Reply #15 on: August 12, 2013, 01:40:16 AM »
I followed all of the instructions correctly, but it will not let me copy and paste from the report window.

mcs0083

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Re: Help removing malware please!
« Reply #16 on: August 12, 2013, 01:54:33 AM »
I've run it multiple times to see if it was just a glitch, and it is physically not letting me. I cant right click the script and ctrl+v does not work either. There are the same 9 threats detected each time I run it, and I can only skip because I don't have the cure option for any of them.

Offline essexboy

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Re: Help removing malware please!
« Reply #17 on: August 12, 2013, 12:51:30 PM »
Could you go to C:\TDSSKiller and locate the log there it will have a date time attached to it

mcs0083

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Re: Help removing malware please!
« Reply #18 on: August 13, 2013, 12:33:05 AM »
Here you go

Offline essexboy

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Re: Help removing malware please!
« Reply #19 on: August 13, 2013, 12:30:16 PM »
OK MBR is good

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks




  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now